Recall Radar

Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert)

Recall 14-726 · March 27, 2014 · Excel

What to doConsumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.

Read the official CPSC notice

Recall at a glance

Recall number
14-726 (CPSC)
Recall date
March 27, 2014
Brand
Excel
Category
Tools, lawn and garden
Products
Hustler and BigDog riding mowers
Hazard
Risk of Injury (Recall Alert)
Remedy
Repair
Units
About 3,700
Made in
United States
Last updated by CPSC
May 23, 2014

What was recalled

This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have "Hustler" on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Hustler and BigDog riding mowers · About 3,700 units

Photos from the recall notice

Where it was sold

Companies named in the notice: BigDog and Hustler dealers nationwide from August 2013 to January 2014 for about $4,600 to $8,050.; Excel Industries, Inc., Hesston, Kan..

Injuries or incidents reported

No injuries have been reported

Consumer contact

Excel Industries, Inc. collect at (316) 327-1345 between 8 a.m. and 5 p.m. CT Monday through Friday or online at www.bigdogmowers.com and www.hustlerturf.com click Product Recall at the bottom of the home page for more information.

Recall history and context

Excel appears in 5 CPSC recalls on record. See all Excel recalls.

Since 2019 CPSC has recorded 83 recalls in the tools, lawn and garden category, 8 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Hustler and BigDog riding mowers (About 3,700 units). This recall involves the BigDog and Hustler brand riding mowers.

Why was it recalled?

CPSC lists the reason as: Risk of Injury (Recall Alert).

What should I do if I own one?

Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.

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  • Excel Industries Recalls Hustler and BigDog Lawn Mowers
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  • CPSC, Excel Industries Inc. Announce Recall of Riding Lawn Mowers
    August 6, 2002 · Excel · Tools, lawn and garden

    This recall involves Hustler "FasTrak" riding mowers with 44- and 52-inch decks. The riding mowers are yellow and black with the "FasTrak" logo printed on both sides.…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.