Recall Radar

Lifetime Brands Recalls Fitz and Floyd Nevaeh White Can Mugs Due to Burn and Laceration Hazards

Recall 19-165 · July 11, 2019 · Lifetime

What to doConsumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug.

Read the official CPSC notice

Recall at a glance

Recall number
19-165 (CPSC)
Recall date
July 11, 2019
Brand
Lifetime
Category
Candles and household goods
Products
Fitz and Floyd® Nevaeh White® Can Mugs
Hazard
Burn and Laceration Hazards
Hazard type
Fire and burnLaceration and cuts
Remedy
Replace
Units
About 150,000 (In addition about 3,500 in Canada)
Made in
China
Last updated by CPSC
July 11, 2019

What was recalled

This recall involves the Fitz and Floyd Nevaeh White can mugs and Nevaeh White lattice can mugs in gold. The mugs are sold individually with UPC 742414338057 and UPC 742414391175 and part of a 4-piece dinnerware set with UPC 742414375946. The UPC numbers are printed on a sticker and placed on the bottom of the individually sold mugs. The mugs can hold 15 ounces, measure about 4 inches tall and about 4 inches in diameter, with a handle. Printed on the bottom of the Fitz and Floyd Nevaeh White can mug is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher/Microwave/Oven Safe. Printed on the bottom of the Fitz and Floyd Nevaeh White lattice can mug in gold is Nevaeh White by Fitz and Floyd, Fine Bone China, Dishwasher Safe.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Fitz and Floyd® Nevaeh White® Can Mugs · About 150,000 (In addition about 3,500 in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Bed Bath & Beyond stores nationwide and online at bedbathandbeyond.com from January 2013 through April 2019 for between $8 and $10 for the mug individually packaged and $30 for the 4-piece dinnerware set.; Fitz & Floyd Enterprises, LLC, of Newtown, Pa.; Lifetime Brands Inc., of Garden City, N.Y..

Injuries or incidents reported

Lifetime Brands and Fitz & Floyd have received reports of seven incidents where the mugs cracked after holding hot liquids with one report of a consumer receiving minor burns.

Consumer contact

Contact Lifetime Brands toll-free at 888-561-2269 from 9 a.m. to 5 p.m. ET Monday through Friday, email at fitzandfloyd@lifetimebrands.com or online at www.fitzandfloyd.com and click on recall located at the top of the page.

Recall history and context

Lifetime appears in 6 CPSC recalls on record. See all Lifetime recalls.

Since 2019 CPSC has recorded 166 recalls in the candles and household goods category, 33 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Fitz and Floyd® Nevaeh White® Can Mugs (About 150,000 (In addition about 3,500 in Canada) units). This recall involves the Fitz and Floyd Nevaeh White can mugs and Nevaeh White lattice can mugs in gold.

Why was it recalled?

CPSC lists the reason as: Burn and Laceration Hazards.

What should I do if I own one?

Consumers should immediately stop using the recalled mugs and contact Lifetime Brands for a free replacement mug.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 11, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.