Recall Radar

ION Audio Recalls Portable Speakers Due to Explosion Hazard

Recall 19-124 · May 21, 2019 · ION Audio

What to doConsumers should immediately stop using the recalled portable speakers and contact ION Audio for a refund in the form of an ION Audio gift card.

Read the official CPSC notice

Recall at a glance

Recall number
19-124 (CPSC)
Recall date
May 21, 2019
Brand
ION Audio
Category
Phones, computers and electronics
Products
Portable speakers
Hazard
Explosion Hazard
Remedy
Refund
Units
About 41,000
Made in
China
Last updated by CPSC
May 21, 2019

What was recalled

This recall involves the Sport Express, Cornerstone, Cornerstone Glow, and Keystone ION Audio portable speakers. The Sport Express speaker is black in color and has two knobs on the front with a neon blue lit clock. It is about 9 inches wide and 9 inches tall. The Cornerstone and Cornerstone Glow speakers are triangular in shape, have a white outer casing, and are 14 inches wide and 10 inches tall. The Keystone speaker is square with a white casing and gray center. It is about 8 inches wide and 9 inches tall. The UPC number is located on the bottom of the speakers. Model Name UPC Number Cornerstone/Cornerstone Glow 812715018078 812715018528 812715019976 812715019969 Keystone 812715018139 Sport Express 812715010911

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Portable speakers · About 41,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Sport Express was sold exclusively at Best Buy from June 2018 through May 2019 for about $70. Cornerstone, Cornerstone Glow, and Keystone were sold at various electronics stores nationwide and online from March 2016 through March 2019. Cornerstone and Cornerstone Glow sold for about $100 and the Keystone sold for about $200.; Shenzhen Fenda Technology Co., Ltd., China; ION Audio LLC, of Cumberland, Rhode Island.

Injuries or incidents reported

Ion Audio has received five reports of speakers exploding including four incidents resulting in property damage to the surrounding area. No injuries have been reported.

Consumer contact

ION Audio toll-free at 833-682-0371 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.ionaudio.com and click on recalls located at the top of the page for more information.

Recall history and context

Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Portable speakers (About 41,000 units). This recall involves the Sport Express, Cornerstone, Cornerstone Glow, and Keystone ION Audio portable speakers.

Why was it recalled?

CPSC lists the reason as: Explosion Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled portable speakers and contact ION Audio for a refund in the form of an ION Audio gift card.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 21, 2019. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.