Recall Radar

Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards

Recall 18-096 · February 8, 2018 · Fujitsu

What to doConsumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.

Read the official CPSC notice

Recall at a glance

Recall number
18-096 (CPSC)
Recall date
February 8, 2018
Brand
Fujitsu
Category
Power banks, chargers and batteries
Products
Battery packs used in Fujitsu notebook computers and workstations.
Hazard
Fire and Burn Hazards
Hazard type
Fire and burn
Remedy
Replace
Units
About 5,800 in the U.S. and 606 in Canada
Made in
China (battery packs), Japan (notebook computers and workstations)
Last updated by CPSC
February 8, 2018

What was recalled

This recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery. Serial numbers included in the recall are: Recalled Battery Pack Part and Serial Numbers Product Number (P/N) Serial Numbers The first 7 characters The last 7 characters CP556150-03 Z130119 All Z130120 000038Z - 004207Z Z130131 - Z130205 All CP579060-01 Z130129 All Z130130 All Z130131 000089Z - 000662Z Z130221 All Z130304 000045Z - 000563Z 001210Z - 001963Z 002302Z - 002847Z Z130306 000017Z - 000524Z CP629458-03 Z130301 - Z130407 All

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Battery packs used in Fujitsu notebook computers and workstations. · About 5,800 in the U.S. and 606 in Canada units

Photos from the recall notice

Where it was sold

Companies named in the notice: Online at www.shopfujitsu.com from July 2012 through December 2017 for about $170 for the battery pack sold separately and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations.; Fujitsu Limited (Computers); Panasonic Corporation (Battery Packs); Fujitsu America Inc., of Sunnyvale, Calif..

Injuries or incidents reported

Fujitsu has received one report of a battery fire in Canada.

Consumer contact

Fujitsu at 800- 835-4878 or 800-8FUJITSU from 7 a.m. to 7 p.m. CT Monday through Friday or online at http://www.Fujitsu.com/us and click on Product Support at the bottom, then Notebook & Tablet PCs at the bottom, then Fujitsu Voluntary Battery Recall and Replacement for more information.

Recall history and context

Fujitsu appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Battery packs used in Fujitsu notebook computers and workstations. (About 5,800 in the U.S. and 606 in Canada units). This recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902.

Why was it recalled?

CPSC lists the reason as: Fire and Burn Hazards.

What should I do if I own one?

Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on February 8, 2018. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.