Recall Radar

Fujitsu America Recalls Battery Packs for Fujitsu Notebook Computers Due to Fire Hazard

Recall 15-249 · September 24, 2015 · Fujitsu

What to doConsumers should immediately turn off their Fujitsu notebook computer, remove the battery pack and contact Fujitsu for a free replacement battery pack. Consumers can continue to use their Fujitsu notebook computer without the battery pack by plugging in the AC adapter and power cord.

Read the official CPSC notice

Recall at a glance

Recall number
15-249 (CPSC)
Recall date
September 24, 2015
Brand
Fujitsu
Category
Power banks, chargers and batteries
Products
Fujitsu notebook computer battery packs
Hazard
Fire Hazard
Hazard type
Fire and burn
Remedy
Replace
Units
About 300 (in addition, about 5 were sold in Canada)
Made in
Japan
Last updated by CPSC
September 24, 2015

What was recalled

This recall involves Fujitsu lithium ion battery packs sold or provided as replacement battery packs for the following Fujitsu notebook computers: Celsius H720 and LIFEBOOK E752, P701, P702, P770, P771, P772, S752, S762 and T580. The battery packs were also sold separately. The black battery packs measure about 8 inches long, 2 inches wide and about 0.8 inches high. Model number CP556150-1 including all serial numbers, and model number CP556150-2 with serial number range Z120102 through Z120512 are included in this recall. The model and serial numbers are printed on the white battery label. The notebook computer's model number is printed on a label on the bottom of the notebook.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Fujitsu notebook computer battery packs · About 300 (in addition, about 5 were sold in Canada) units

Photos from the recall notice

Recalled notebook computer battery pack
Recalled notebook computer battery pack
The model number is located on the white battery label
The model number is located on the white battery label
The serial number is located on the white battery label
The serial number is located on the white battery label
LIFEBOOK S752 notebook computer
LIFEBOOK S752 notebook computer

Where it was sold

Companies named in the notice: Online at www.shopfujitsu.com and other Web retailers from August 2012 through July 2015 for about $150.; Fujitsu America Inc., of Sunnyvale, Calif..

Injuries or incidents reported

Fujitsu has received three reports of the battery packs catching fire, including two in Japan and one in China and causing fire damage to rugs, bedding, a desk and other furniture. No injuries have been reported.

Consumer contact

Fujitsu at 800-838-5487 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.fujitsu.com/us and click on "Important Announcement: Voluntary Battery Recall and Replacement" for more information.

Recall history and context

Fujitsu appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Fujitsu notebook computer battery packs (About 300 (in addition, about 5 were sold in Canada) units). This recall involves Fujitsu lithium ion battery packs sold or provided as replacement battery packs for the following Fujitsu notebook computers: Celsius H720 and LIFEBOOK E752, P701, P702, P770, P771, P772, S752, S762 and T580.

Why was it recalled?

CPSC lists the reason as: Fire Hazard.

What should I do if I own one?

Consumers should immediately turn off their Fujitsu notebook computer, remove the battery pack and contact Fujitsu for a free replacement battery pack. Consumers can continue to use their Fujitsu notebook computer without the battery pack by plugging in the AC adapter and power cord.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on September 24, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.