Lenovo Recalls ThinkPad Laptops Due to Fire Hazard

Recall at a glance

What was recalled

This recall involves 14-inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name "5th Generation Lenovo ThinkPad X1 Carbon," the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• ThinkPad X1 Carbon Laptops (5th Generation) · About 78,000 (In addition, about 5,500 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Lenovo.com, CDW, Insight, Connection, Zones, and to other PC resellers from December 2016 through November 2017 for between $1,100 and $2,600.; Lenovo PC, of Hong Kong; Lenovo Inc., of Morrisville, N.C..

Injuries or incidents reported

There have been no reports of overheating in the United States.

Consumer contact

Lenovo Services at 800-426-7378, 24 hours a day, seven days a week, or an authorized Warranty Services Provider or online at https://support.lenovo.com/X1C_5GEN_RECALL or www.lenovo.com and click on Products and Services to access the recall section.

Recall history and context

Lenovo appears in 8 CPSC recalls on record. See all Lenovo recalls.

Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.

Frequently asked questions

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