Recall Radar

Honeywell International Recalls SWIFT® Wireless Gateway Sold with Fire Alarm Systems Due To Failure to Communicate in Fire

Recall 17-151 · May 12, 2017 · Honeywell

What to doContact Honeywell for an update of the firmware on the SWIFT wireless gateway(s) installed on the system. Commercial building customers should continue using the recalled detectors until the firmware is updated.

Read the official CPSC notice

Recall at a glance

Recall number
17-151 (CPSC)
Recall date
May 12, 2017
Brand
Honeywell
Category
Smoke alarms and home safety
Products
SWIFT wireless gateway sold with fire alarm systems
Hazard
Failure to Communicate in Fire
Hazard type
Fire and burn
Remedy
Repair
Units
About 900
Made in
United States
Last updated by CPSC
May 12, 2017

What was recalled

This recall involves the SWIFT wireless gateway sold with fire alarm systems. The gateways are round, white and measure eight inches in diameter. The gateways are the bridge between the fire alarm control panel and the detectors. These systems are used primarily for indoor or covered areas in commercial buildings, such as in office buildings, hotels, industrial facilities, and apartment complexes. The model number and date codes are printed on the back of the gateway on a white label on the circuit board. The gateways have the following brand names, model numbers and date codes. Brand Model Date Code Range NOTIFIER FWSG 10 13 14 through 12 15 16 Fire-Lite W-GATE Gamewell-FCI VW-GATE Honeywell XLS-WSG Johnson Controls JFWSG

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • SWIFT wireless gateway sold with fire alarm systems · About 900 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Honeywell distributors nationwide between October 2014 and December 2016 for about $440 for the fire alarm system.; Honeywell International Inc., of Northford, Conn..

Consumer contact

Contact Honeywell at 800-289-3473 from 8 a.m. to 5 p.m. ET Monday through Friday or online at http://hwll.co/CPSCsafety and click on Safety Recall for more information.

Recall history and context

Honeywell appears in 12 CPSC recalls on record. See all Honeywell recalls.

Since 2019 CPSC has recorded 20 recalls in the smoke alarms and home safety category, 4 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

SWIFT wireless gateway sold with fire alarm systems (About 900 units). This recall involves the SWIFT wireless gateway sold with fire alarm systems.

Why was it recalled?

CPSC lists the reason as: Failure to Communicate in Fire.

What should I do if I own one?

Contact Honeywell for an update of the firmware on the SWIFT wireless gateway(s) installed on the system. Commercial building customers should continue using the recalled detectors until the firmware is updated.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 12, 2017. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.