Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature
Recall at a glance
- Recall number
- 09-734 (CPSC)
- Recall date
- April 7, 2009
- Brand
- Honeywell
- Category
- Other consumer products
- Products
- Vista Residential Security System Control Panels
- Hazard
- Failure of Panic Feature
- Units
- About 7,000
- Made in
- Mexico
- Last updated by CPSC
- May 23, 2014
What was recalled
This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Vista Residential Security System Control Panels · About 7,000 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Security and alarm dealers nationwide from October 2007 through January 2009 for about $100.; Ademco de Juarez s.r.l., of Mexico; Honeywell International Inc., of Melville, N.Y..
Consumer contact
For additional information, contact Honeywell at (800) 645-7492 between 8 a.m. and 9 p.m. ET Monday through Friday, or visit the firm's Web site at www.security.honeywell.com
Recall history and context
Honeywell appears in 12 CPSC recalls on record. See all Honeywell recalls.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Vista Residential Security System Control Panels (About 7,000 units). This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P.
Why was it recalled?
CPSC lists the reason as: Failure of Panic Feature.
What should I do if I own one?
Honeywell International is contacting dealers directly and is providing free replacement software to consumers.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.