Recall Radar

Staples Recalls Back in Motion Office Chairs Due to Fall Hazard

Recall 16-144 · April 14, 2016 · Staples

What to doConsumers should immediately stop using the recalled office chair and contact Staples for a free replacement base.

Read the official CPSC notice

Recall at a glance

Recall number
16-144 (CPSC)
Recall date
April 14, 2016
Brand
Staples
Category
Furniture and home
Products
Back in Motion Office Chairs
Hazard
Fall Hazard
Hazard type
Falls and tip-overs
Remedy
Repair
Units
About 2,000
Made in
China
Last updated by CPSC
April 14, 2016

What was recalled

This recall involves Staples and Quill brand "Back in Motion" office chairs. The black, bonded leather chair has a tilt function and a base with wheels. The chairs have SKU # 203439 and item number SBG 24422 printed on the white label on the underside of the seat cushion. A second label, also located on the underside of the seat cushion, states "Reg. No. CA31704 (CN)" and "Made by LF Products PTE LTD."

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Back in Motion Office Chairs · About 2,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Staples stores nationwide and online at Staples.com and Quill.com from January 2014 through January 2016 for about $215.; Staples the Office Superstore LLC, of Framingham, Mass..

Consumer contact

Staples toll-free at 844-442-6980 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.staples.com and click on the Warranty & Recall link under the Customer Service tab at the bottom of the page for more information. Consumers can also find information about the recall repair remedy at www.officechairrecall.com.

Recall history and context

Staples appears in 3 CPSC recalls on record. See all Staples recalls.

Since 2019 CPSC has recorded 294 recalls in the furniture and home category, 93 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Back in Motion Office Chairs (About 2,000 units). This recall involves Staples and Quill brand "Back in Motion" office chairs.

Why was it recalled?

CPSC lists the reason as: Fall Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled office chair and contact Staples for a free replacement base.

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    July 11, 2013 · Staples · Furniture and home

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 14, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.