Staples Recalls Office Chairs Due to Fall Hazard (Recall Alert)
Recall at a glance
- Recall number
- 13-742 (CPSC)
- Recall date
- July 11, 2013
- Brand
- Staples
- Category
- Furniture and home
- Products
- Bermond Fabric Manager's Chairs
- Hazard
- Fall Hazard (Recall Alert)
- Hazard type
- Falls and tip-overs
- Remedy
- Refund
- Units
- About 3,350
- Made in
- China
- Last updated by CPSC
- May 23, 2014
What was recalled
The office chairs with unpadded arms have a five-wheel base and come in two colors: gray and burgundy. A tag on the bottom of the seat cushion has the SKU and item numbers printed on it: the gray SKU is 924204 with item number 21084; and the burgundy SKU is 924203 with item number 21083.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Bermond Fabric Manager's Chairs · About 3,350 units
Photos from the recall notice



Where it was sold
Companies named in the notice: Staples.com and online via Staples' in-store kiosks, Staples Advantage, Quill.com and Medical Arts Press between July 2011 and May 2013 for about $50 to $100.; Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China; Staples the Office Superstore LLC, of Framingham, Mass..
Injuries or incidents reported
Staples has received 41 reports of the chairs' base breaking, including three from consumers who reported falling out of the chairs with one receiving a scratched leg and bump to the back of the head.
Consumer contact
Staples toll free at (888) 577-9824 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday or online at http://www.staples.com/ and go to the Warranty and Recall Info page or http://www.quill.com/ and go to the Recall Information page.
Recall history and context
Staples appears in 3 CPSC recalls on record. See all Staples recalls.
Since 2019 CPSC has recorded 294 recalls in the furniture and home category, 93 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Bermond Fabric Manager's Chairs (About 3,350 units). The office chairs with unpadded arms have a five-wheel base and come in two colors: gray and burgundy.
Why was it recalled?
CPSC lists the reason as: Fall Hazard (Recall Alert).
What should I do if I own one?
Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund. Staples is contacting all known customers directly to provide this information.
More recalls from Staples
- Staples Recalls Hazen Mesh Office Chairs
June 20, 2017 · Staples · Furniture and homeThis recall involves Staples and Quill Hazen Mesh Task chairs. The chair has a five-wheel base, black fabric seat cushion, and black mesh seat back. The chairs have SKU…
- Staples Recalls Back in Motion Office Chairs
April 14, 2016 · Staples · Furniture and homeThis recall involves Staples and Quill brand "Back in Motion" office chairs. The black, bonded leather chair has a tilt function and a base with wheels. The chairs have…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.