VIZIO Recalls to Repair 39- and 42-Inch E-Series Flat Panel Televisions Due to Risk of Tip Over
Recall at a glance
- Recall number
- 14-251 (CPSC)
- Recall date
- August 6, 2014
- Brand
- VIZIO
- Category
- Phones, computers and electronics
- Products
- VIZIO E-Series 39-inch and 42-inch televisions
- Hazard
- Risk of Tip Over
- Hazard type
- Falls and tip-overs
- Remedy
- Repair
- Units
- About 245,000
- Made in
- China, Mexico
- Last updated by CPSC
- January 9, 2015
What was recalled
This recall involves Vizio E-series 39- and 42-inch Full-Array LED flat panel televisions. The flat panel televisions are black with "VIZIO" printed in the lower right corner of the television front and the VIZIO logo in the center of the back. The following model and serial numbers are included in the recall: Size Model Serial Number 39 Inch Model No. E390-B0 LAE 8PSBP 4600517 to LAE 8PSBP 4701297 LAE APSBP 400001 to LAE APSBP 4501376 LAQ 8PSBP 5000001 to LAQ 8PSBQ 0804968 LAQ APSBP 4400181 to LAQ APSBQ 2201656 LAT 8PSBP 4801682 to LAT 8PSBP 5008235 LAT APSBP 4800026 to LAT APSBQ 1701656 LAU 8PSBP 4600301 to LAU 8PSBP 5100030 LAU APSBP 4400001 to LAU APSBQ 1100020 Smart TV Model No. E390i-B0 LAE 8PSAP 4600217 to LAE 8PSAP 4800364 LAE APSAP 4300237 to LAE APSAP 4401296 LAQ 8PSAQ 1500001 to LAQ 8PSAQ 1505973 LAQ APSAP 4401657 to LAQ APSAQ 2401656 LAT APSAQ 0300001 to LAT APSAQ 1701656 LAU 8PSAP 4600001 to LAU 8PSAP 4600216 LAU APSAP 4300001 to LAU APSAP 4300216 42 Inch Smart TV Model No. E420i-B0 LAQ APTAP 5200001 to LAQ APTAQ 2107039 LAU APTAP 5000001 to LAU APTAQ 2408327 Model and serial numbers are printed on a label on the back of the television.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- VIZIO E-Series 39-inch and 42-inch televisions · About 245,000 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Best Buy, Meijer, Target, Walmart and other retail stores nationwide, online at Amazon.com, Costco.com, Meijer.com, Sams.com and other internet retailers from December 2013 through June 2014 for between $370 and $450.; AmTRAN Technology Company Ltd., of Taipei City, Taiwan; VIZIO Inc., of Irvine, Calif..
Injuries or incidents reported
VIZIO has received 51 reports of the recalled televisions tipping over. No injuries have been reported.
Consumer contact
VIZIO toll-free at (855) 472-7450 from 7 a.m. to 7 p.m. CT Monday through Friday, 9 a.m. to 6 p.m. CT Saturday and Sunday. Consumers can also visit the firm's website www.vizio.com and click on "Safety Notice" for more information.
Recall history and context
Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
VIZIO E-Series 39-inch and 42-inch televisions (About 245,000 units). This recall involves Vizio E-series 39- and 42-inch Full-Array LED flat panel televisions.
Why was it recalled?
CPSC lists the reason as: Risk of Tip Over.
What should I do if I own one?
Consumers using the stand assembly should immediately detach the stand, place the television in a safe location and contact VIZIO for a replacement stand assembly. Consumers with wall-mounted televisions should request the replacement stand assembly in case the stand is needed for future use.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 9, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.