Fitbit Recalls Force Activity-Tracking Wristband Due to Risk of Skin Irritation

Recall at a glance

What was recalled

This recall involves Fitbit Force™ wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Wireless activity-tracking wristband · About 1,000,000 in the U.S. and about 28,000 in Canada units

Photos from the recall notice

Where it was sold

Companies named in the notice: AT&T, Best Buy, Brookstone, Dick's Sporting Goods, Radio Shack, REI, Sports Authority, Target and other stores nationwide, and online at Amazon.com and Fitbit.com from October 2013 to February 2014 for about $130.; Flextronics Sales & Marketing AP Ltd., of Port Louis, Mauritius; Fitbit Inc., of San Francisco.

Injuries or incidents reported

The firm has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering.

Consumer contact

Fitbit, toll-free at (888) 656-6381 from M-F 8 a.m. to 5 p.m. ET or online at www.fitbit.com and click on Recall/Safety Info on the right side of the page next to Terms of Use for more information.

Recall history and context

Fitbit appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

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