Canon Recalls to Repair PowerShot SX50 HS Digital Cameras

Recall at a glance

What was recalled

The PowerShot SX50 HS is a black compact digital camera. The words "PowerShot SX50 HS" are printed on the top of the camera. The affected cameras have serial numbers beginning with "69", "70" or "71" and have "1" as the sixth digit of the serial number. The serial number is on the side or bottom of the camera housing.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Canon PowerShot SX50 HS Digital Cameras · About 14,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Camera and mass merchandise retailers nationwide including OfficeMax, Sam's Club, Staples, Target and Walmart and on various websites including Amazon.com, Best Buy.com and BHPhotoVideo.com from October 2013 through January 2014 for about $430.; Miyazaki Daishin Canon Inc., of Miyazaki, Japan; Nagasaki Canon Inc., of Nagasaki, Japan; Canon U.S.A. Inc., of Melville, New York.

Injuries or incidents reported

Canon has received one report of itching and two reports of eye redness and pain.

Consumer contact

Canon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at www.usa.canon.com and click on Recalled for Repair for more information.

Recall history and context

Canon appears in 3 CPSC recalls on record. See all Canon recalls.

Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.

Frequently asked questions

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