Recall Radar

Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards

Recall 14-120 · March 5, 2014 · Twin-Star

What to doCustomers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.

Read the official CPSC notice

Recall at a glance

Recall number
14-120 (CPSC)
Recall date
March 5, 2014
Brand
Twin-Star
Category
Heaters, fans and air conditioners
Products
Duraflame electric space heaters
Hazard
Fire and Burn Hazards
Hazard type
Fire and burn
Remedy
Refund
Units
About 31,000
Made in
China
Last updated by CPSC
January 8, 2015

What was recalled

This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heater's flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5 inches high, 13 inches wide and 8 inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Duraflame electric space heaters · About 31,000 units

Photos from the recall notice

Recalled Duraflame-branded electric space heater
Recalled Duraflame-branded electric space heater
Label showing the model number
Label showing the model number

Where it was sold

Companies named in the notice: Farmer's Furniture, Meijer, QVC, R.C. Willey, Ross and other retailers nationwide and online at Maxtool.com between August 2013 through January 2014 for about $60.; Twin-Star International, of Delray Beach, Fla..

Injuries or incidents reported

Twin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire, one of which resulted in minor property damage. No injuries have been reported.

Consumer contact

Twin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on "Product Recall" in red at the bottom of the page under the Support column for more information.

Recall history and context

Twin-Star appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 75 recalls in the heaters, fans and air conditioners category, 17 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Duraflame electric space heaters (About 31,000 units). This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white.

Why was it recalled?

CPSC lists the reason as: Fire and Burn Hazards.

What should I do if I own one?

Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 8, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.