SRAM Recalls Derailleurs for Bicycles Due to Fall Hazard
Recall at a glance
- Recall number
- 14-038 (CPSC)
- Recall date
- December 4, 2013
- Brand
- SRAM
- Category
- Sports, bikes and outdoor
- Products
- Bicycle chain derailleurs
- Hazard
- Fall Hazard
- Hazard type
- Falls and tip-overs
- Remedy
- Replace
- Units
- 1700
- Made in
- Taiwan
- Last updated by CPSC
- January 7, 2015
What was recalled
The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel. Serial numbers of affected products begin with one of the following four-digit codes: 31T2 37T2 43T2 49T2 03T3 09T3 32T2 38T2 44T2 50T2 04T3 10T3 33T2 39T2 45T2 51T2 05T3 11T3 34T2 40T2 46T2 52T2 06T3 35T2 41T2 47T2 01T3 07T3 36T2 42T2 78T2 02T3 08T3 The recalled derailleurs manufacturing dates are September 2012 through March 2013.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Bicycle chain derailleurs · 1700 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Specialty bicycle retailers nationwide from September 2012 to November 2013 for approximately $380 as an aftermarket installation. They were also sold as original equipment on new high-end bicycles.; SRAM, LLC, of Chicago, Ill..
Injuries or incidents reported
The firm has received reports of 43 incidents in the U.S. with one report of scrapes and bruises.
Consumer contact
SRAM at (800) 346-2928 between 9 a.m. and 5 p.m. Monday through Friday CT or online at www.sram.com and click on “Recall Information” for more information.
Recall history and context
SRAM appears in 13 CPSC recalls on record. See all SRAM recalls.
Since 2019 CPSC has recorded 451 recalls in the sports, bikes and outdoor category, 74 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Bicycle chain derailleurs (1700 units). The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel.
Why was it recalled?
CPSC lists the reason as: Fall Hazard.
What should I do if I own one?
Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on January 7, 2015. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.