SRAM Recalls Shift Brake Levers Due to Crash Hazard
Recall at a glance
- Recall number
- 24-103 (CPSC)
- Recall date
- February 1, 2024
- Brand
- SRAM
- Category
- Other consumer products
- Products
- Shift Brake Levers
- Hazard
- Crash Hazard
- Hazard type
- Crashes and loss of control
- Remedy
- Repair
- Units
- About 61,300 (In addition, about 2,940 were sold in Canada)
- Made in
- Taiwan
- Last updated by CPSC
- February 1, 2024
What was recalled
This recall involves all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits. The hoods of the brake levers are black.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Shift Brake Levers · About 61,300 (In addition, about 2,940 were sold in Canada) units
Photos from the recall notice
Where it was sold
Companies named in the notice: NordicTrack.com, Amazon.com and DicksSportingGoods.com from January 2022 through November 2023 for between $500 and $600.; SRAM LLC, of Chicago, Illinois.
Consumer contact
SRAM at 800-346-2928 between 11 a.m. to 6 p.m. ET Monday through Friday, or visit https://www.sram.com/en/service/recalls and click on "Recall Notice" for more information or visit www.sram.com and click on "Recalls" under "Service/Support."
Recall history and context
SRAM appears in 13 CPSC recalls on record. See all SRAM recalls.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Shift Brake Levers (About 61,300 (In addition, about 2,940 were sold in Canada) units). This recall involves all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits.
Why was it recalled?
CPSC lists the reason as: Crash Hazard.
What should I do if I own one?
Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer will be offered a free brake installation inspection at an authorized SRAM retailer. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on February 1, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.