Recall Radar

Old Navy Recalls Toddler Girl Aqua Socks Due to Slip and Fall Hazard

Recall 12-223 · July 12, 2012 · Old Navy

What to doConsumers should immediately stop using these shoes and return them to any Old Navy store for a full refund. Consumers who return the shoes before November 9, 2012 will also receive a coupon for $10 off their next purchase at Old Navy. Contact custserv@oldnavy.com if you wish to return the Toddler Girl Aqua Sock by mail.

Read the official CPSC notice

Recall at a glance

Recall number
12-223 (CPSC)
Recall date
July 12, 2012
Brand
Old Navy
Category
Baby and nursery
Products
Old Navy Toddler Girl Aqua Socks
Hazard
Slip and Fall Hazard
Hazard type
Falls and tip-overs
Remedy
Refund
Units
About 34,000 in the U.S. and 3,800 in Canada
Made in
China
Last updated by CPSC
April 22, 2016

What was recalled

The slip-on shoes have pull-on tabs on both the front and back of the foot opening of the shoe. These Aqua Socks were sold in pink and purple in Toddler sizes 5-11. The recall includes Old Navy Toddler Girl Aqua Socks with style number 896452. A small tag inside the foot opening contains the style number (896452), size information and country of origin (China).

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Old Navy Toddler Girl Aqua Socks · About 34,000 in the U.S. and 3,800 in Canada units

Photos from the recall notice

Where it was sold

Companies named in the notice: Old Navy stores in the U.S. and Canada and at oldnavy.com in the U.S. and at oldnavy.ca in Canada from February 2012 through June 2012. The shoes sold for between $12 and $15..

Injuries or incidents reported

Two customers reported falls with minor injuries that did not require medical attention.

Consumer contact

For additional information, contact Old Navy toll-free at (866) 580-9930 between 9 a.m. and 9 p.m. ET Monday through Friday, Saturday between 12 p.m. and 7 p.m. ET, and Sunday between 12 p.m. and 6 p.m. ET, or email Old Navy at custserv@oldnavy.com

Recall history and context

Old Navy appears in 4 CPSC recalls on record. See all Old Navy recalls.

Since 2019 CPSC has recorded 238 recalls in the baby and nursery category, 59 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Old Navy Toddler Girl Aqua Socks (About 34,000 in the U.S. and 3,800 in Canada units). The slip-on shoes have pull-on tabs on both the front and back of the foot opening of the shoe.

Why was it recalled?

CPSC lists the reason as: Slip and Fall Hazard.

What should I do if I own one?

Consumers should immediately stop using these shoes and return them to any Old Navy store for a full refund. Consumers who return the shoes before November 9, 2012 will also receive a coupon for $10 off their next purchase at Old Navy. Contact custserv@oldnavy.com if you wish to return the Toddler Girl Aqua Sock by mail.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 22, 2016. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.