HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard

Recall at a glance

What was recalled

The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled. Notebook Model Number Battery Bar Codes (^ in the code can be any letter or number) HP Pavilion dv2000, dv2500, dv2700 dv6000, dv6500, dv6700 dx6000, dx6500, dx6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ dv9000, dv9500, dv9700 65033^^B7U^^^^, 65033^^B7V^^^^, 65033^^BGU^^^^ Compaq Presario A900 C700 F500, F700 V3000, V3500, V3700 V6000, V6500, V6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP G6000, G7000 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP Compaq 6510b, 6515b 6710b, 6710s 6715b, 6715s 65000^^B5V^^^^ 6720s 67059^^V8U^^^^, 67059^^V8V^^^^

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers · About 54,000 (70,000 units were previously recalled in May 2009) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through July 2008 for between $500 and $3,000.; Hewlett-Packard Co., of Palo Alto, Calif..

Injuries or incidents reported

Since the May 2009 recall, HP has received 38 additional reports of batteries that overheated and ruptured resulting in 11 instances of minor personal injury and 31 instances of minor property damage.

Consumer contact

For additional information, visit the HP Battery Replacement Program website at http://www.hp.com/support/BatteryReplacement or call (888) 202-4320 between 7 a.m. and 7 p.m. CT Monday through Friday.

Recall history and context

HP Expands appears in 4 CPSC recalls on record. See all HP Expands recalls.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

More recalls from HP Expands

• HP Expands Recall of Batteries for Notebook Computers and Mobile Workstations
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• HP Expands Recall of Batteries for HP and Compaq Notebook Computers
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• HP Expands Recall of Notebook Computer Batteries
  May 27, 2011 · HP Expands · Power banks, chargers and batteries

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