Recall Radar

Milestone AV Technologies Recalls Television Wall Mounts Sold Exclusively At Best Buy; Unit Can Crack, TV Can Fall On Consumers

Recall 09-105 · January 27, 2009 · Milestone AV Technologies

What to doConsumers should immediately stop using the wall mounts and contact Milestone to receive a free repair kit.

Read the official CPSC notice

Recall at a glance

Recall number
09-105 (CPSC)
Recall date
January 27, 2009
Brand
Milestone AV Technologies
Category
Phones, computers and electronics
Products
LCD television wall mounts
Hazard
Falls and tip-overs hazard
Hazard type
Falls and tip-overs
Units
About 140,000
Made in
China
Last updated by CPSC
May 23, 2014

What was recalled

These wall mounts are used with flat screen LCD televisions. The recalled wall mounts are INIT models NT-TVM103 and NT-TVM104. The model numbers can be found on the UL sticker on the television interface.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • LCD television wall mounts · About 140,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Best Buy stores nationwide from June 2007 through December 2008 for between $60 and $90.; Milestone AV Technologies, of Savage, Minn..

Injuries or incidents reported

Milestone is aware of 28 incidents in which the mount has cracked and the television has fallen from its mount. No injuries have been reported.

Consumer contact

Call Milestone toll-free at (877) 277-3707 between 7 a.m. and 7 p.m. CT Monday through Friday or log on to the company's recall Web site at www.milestone.com/initmount

Recall history and context

Milestone AV Technologies appears in 4 CPSC recalls on record. See all Milestone AV Technologies recalls.

Since 2019 CPSC has recorded 36 recalls in the phones, computers and electronics category, 5 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

LCD television wall mounts (About 140,000 units). These wall mounts are used with flat screen LCD televisions.

Why was it recalled?

CPSC lists the reason as: Falls and tip-overs hazard.

What should I do if I own one?

Consumers should immediately stop using the wall mounts and contact Milestone to receive a free repair kit.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 23, 2014. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.