2015 Honda Odyssey and 2011–2025 Ford Transit, E-250 and more recall: Equipment adaptive/mobility: wheelchair restraints/securement, latch/anchor
Recall at a glance
- Campaign number
- 25V876000
- Reported
- December 17, 2025
- Manufacturer
- Honda
- Part
- Equipment adaptive/mobility: wheelchair restraints/securement, latch/anchor
- Vehicles affected
- About 86
What is wrong
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Safety risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The fix
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Affected models
Model years listed by NHTSA for this campaign. Only vehicles within the build range in the notice are affected.
- Chevrolet Express 2500: 2023
- Chrysler Pacifica: 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025
- Chrysler Town And Country: 2011, 2012, 2013, 2014, 2015
- Chrysler Voyager: 2022, 2023, 2024, 2025
- Dodge Grand Caravan: 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
- Ford E-250: 2011
- Ford Transit: 2019, 2020, 2021, 2022, 2023, 2024, 2025
- GMC Sierra 1500: 2025
- GMC Yukon: 2025
- Honda Odyssey: 2015
- RAM Promaster: 2019, 2020, 2021, 2022, 2023, 2024, 2025
- Toyota Sienna: 2016, 2017
- Toyota Sienna Hybrid: 2024, 2025
Frequently asked questions
Which vehicles are affected by this recall?
Chevrolet Express 2500 (2023); Chrysler Pacifica (2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025); Chrysler Town And Country (2011, 2012, 2013, 2014, 2015); Chrysler Voyager (2022, 2023, 2024, 2025); Dodge Grand Caravan (2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020); Ford E-250 (2011); and more. Check your VIN to confirm.
What is the safety risk?
An unsecured wheelchair can move during transit, increasing the risk of injury.
What is the fix?
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall data for passenger vehicles, recalls since 2013, shown as published. This site is independent and not affiliated with NHTSA or any manufacturer. Check your VIN at nhtsa.gov/recalls and follow your manufacturer’s notice. Terms and disclaimer.