February 5, 2021 · Mercedes-Benz USA, LLC · Campaign 21V-058
What is wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
The fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
December 18, 2017 · Mercedes-Benz USA, LLC · Campaign 17V-826
What is wrong: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2018 Mercedes-Benz AMG GT, AMG GT R, AMG GT C and AMG GT S vehicles. The seat belts may bind within the guidance loops possibly causing slack in the seat belts.
Risk: If the seat belt binds, slack may develop through occupant movement which may lead to increased personal injury in the event of a crash.
The fix: MBUSA will notify owners, and dealers will reconfigure the seat belt guides, free of charge. The recall began March 30, 2018. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA'S number for this recall is 2017120018.
December 18, 2017 · Mercedes-Benz USA, LLC · Campaign 17V-818
What is wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 AMG GT & AMG GT-C Roadster and 2018 AMG GT-S & GT Roadster vehicles equipped with AMG Performance Seats. The passenger occupant classification system (OCS) might not function properly, possibly causing the passenger frontal air bag to be incorrectly deactivated or incorrectly activated in the event of a crash.
Risk: A passenger air bag that is incorrectly activated or deactivated in the event of a crash increases the risk of injury due to potential incorrect airbag deployment or non-deployment.
The fix: MBUSA will notify owners, and dealers will update the OCS software, and if necessary, replace the passenger seat cushion, free of charge. Owners will be notified of the recall in January 2018 and they will receive a second letter when the parts become available, currently expected to be in February 2018. Owners may contact MBUSA customer service at 1-877-496-3691.