AC Adapters for Latitude LM Computers and LM Port Replicators Recall

Recall at a glance

What was recalled

AC Adapters for Latitude LM Computers and LM Port Replicators Recall NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE Originally issued October 21, 1997 Revised April 4, 2002 Release # 98-014 Company Phone Number: (800) 624-9896 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Mark Ross, (301) 504-7076 Note: Telephone number change. CPSC, Dell Announce Recall of AC Adapters for Latitude LM Notebook Computers and Latitude LM Port Replicators WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Dell Computer Corp., of Round Rock, Texas, is voluntarily recalling about 233,000 AC adapters supplied with its Latitude LM notebook computers and Latitude LM port replicators in the United States. Dell also is recalling these adapters throughout the world. The port replicator is a docking station used to connect the notebook computer to an external monitor and keyboard. The AC adapter's connector pins can break off from the adapter and remain in the power cord, posing a shock hazard. Dell has received 111 reports of the adapters' connector pins breaking off. No injuries have been reported. These black AC adapters come with the Dell Latitude LM notebook computers and port replicators. The adapters are 4 inches long by 2.25 inches wide and have one attached cord and one detachable power cord. The bottom of the adapter is labeled in part, "DELL...MADE IN TAIWAN." These adapter can be identified easily because the first eight digits of the "DP/N" bar code are "00097689" or "00099500." The "DP/N" bar code is on the bottom of the adapter. The only versions of the "00099500" adapters that are subject to this recall are those that have "A00, A01, A02, or A03" at the far right of the bar code. Dell's direct sales force, Internet ordering site and toll-free number sold the AC adapters with the Latitude LM notebook computers and port replicators from June 1996 to October 1997. The adapters also were sold separately for about $39. Consumers should stop using these AC adapters immediately and contact the company to receive a free replacement adapter and instructions for the safe use of the computer. To contact Dell, call (800) 624-9896 between 8:30 a.m. and 8 p.m. EDT Monday through Friday. Latitude notebook computers and port replicators are not included in this recall.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

• Dell Latitude LM notebook computer AC adapters
• Dell Latitude LM port replicator AC adapters

Where it was sold

Companies named in the notice: Dell.

Recall history and context

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

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