Branch Recalls Ergonomic Chairs Due to Fall Hazard
Recall at a glance
- Recall number
- 26-735 (CPSC)
- Recall date
- September 3, 2026
- Brand
- Branch
- Category
- Furniture and home
- Products
- Ergonomic Chairs
- Hazard
- Fall Hazard
- Hazard type
- Falls and tip-overs
- Remedy
- Repair
- Units
- About 16,000 (In addition, about 180 were sold in Canada)
- Made in
- Thailand
- Last updated by CPSC
- September 3, 2026
What was recalled
This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Ergonomic Chairs · About 16,000 (In addition, about 180 were sold in Canada) units
Photos from the recall notice
Where it was sold
Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350.
Companies named in the notice: Bureau Office, Inc. dba Branch, of New York, New York.
Injuries or incidents reported
Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported.
Consumer contact
Branch by email at customersupport@branchfurniture.com or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.
Recall history and context
Since 2019 CPSC has recorded 294 recalls in the furniture and home category, 93 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Ergonomic Chairs (About 16,000 (In addition, about 180 were sold in Canada) units). This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture.
Why was it recalled?
CPSC lists the reason as: Fall Hazard.
What should I do if I own one?
Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch…
Where was it sold?
Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on September 3, 2026. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.