Giantex Recalls Giantex and Costway Portable Steam Saunas Due to Burn Hazard
Recall at a glance
- Recall number
- 26-506 (CPSC)
- Recall date
- May 28, 2026
- Brand
- Giantex
- Category
- Other consumer products
- Products
- Giantex and Costway 2-liter and 3-liter Portable Steam Saunas
- Hazard
- Burn Hazard
- Hazard type
- Fire and burn
- Remedy
- Refund
- Units
- About 1,000
- Made in
- China
- Last updated by CPSC
- May 28, 2026
What was recalled
This recall involves Giantex and Costway branded portable steam saunas. The saunas were sold as part of a set that includes a folding chair, foot roller, felt mat and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing. The enclosure has an opening for the user's head to remain outside the enclosure. The enclosures were sold in black, copper, beige, blue, green and pink. The name "Giantex" or "Costway" is imprinted on the front of the enclosure. The model numbers and/or SKU are printed on the item packaging. The model numbers and SKUs are: Model Number SKU BA7635US-BK GT7635US-BABK BA7635US-CF GT7635US-BACF BA7635US-GR GT7635US-GR-BA BA7635US-NY GT7635US-BANY BA7733US-BK GT7733US-BK-AB BA7733US-CF GT7733US-CF-AB BA7733US-GR GT7733US-GR-AB BA7733US-PI GT7733US-PI-AB BA7579US-BK GT7579US-BK-BA BA7579US-CF GT7579US-CF-BA BA7579US-GR GT7579US-GR-BA
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Giantex and Costway 2-liter and 3-liter Portable Steam Saunas · About 1,000 units
Photos from the recall notice
Where it was sold
Companies named in the notice: The recalled portable steam saunas were sold online at Amazon and Walmart from January 2023 through December 2025 for between $68 and $100.; Giantex Inc., of Ontario, California.
Injuries or incidents reported
Giantex has received nine reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and one incident of a second-degree burn.
Consumer contact
Giantex toll-free at 844-242-1885 anytime, email at support@giantex.com, or online at https://www.giantex.com/pages/product-recall-notice, or https://www.giantex.com/ and click on "RECALL INFORMATION" at the top of the page for more information.
Recall history and context
Giantex appears in 2 CPSC recalls on record.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Giantex and Costway 2-liter and 3-liter Portable Steam Saunas (About 1,000 units). This recall involves Giantex and Costway branded portable steam saunas.
Why was it recalled?
CPSC lists the reason as: Burn Hazard.
What should I do if I own one?
Consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund. Consumers will be asked to destroy the recalled portable steam sauna by cutting the cord to the steam unit after unplugging and submit a photograph of the destroyed product by email to support@giantex.com or online at https://www.giantex.com/pages/product-recall-notice.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on May 28, 2026. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.