Tesla Recalls Powerwall 2 AC Battery Power Systems Due to Fire and Burn Hazards; Risk of Serious Injury or Death
Recall at a glance
- Recall number
- 26-092 (CPSC)
- Recall date
- November 13, 2025
- Brand
- Tesla
- Category
- Power banks, chargers and batteries
- Products
- Certain Tesla Powerwall 2 AC Battery Power System
- Hazard
- Fire and Burn Hazards; Risk of Serious Injury or Death
- Hazard type
- Fire and burn
- Remedy
- Replace
- Units
- About 10,500
- Made in
- United States
- Last updated by CPSC
- November 13, 2025
What was recalled
This recall involves certain Tesla Powerwall 2 units, fully-integrated AC battery systems used for energy storage for self-consumption, time-based control, and backup power. Model number "Powerwall 2" is printed on the nameplate label on the side of the unit.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Certain Tesla Powerwall 2 AC Battery Power System · About 10,500 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Tesla.com/powerwall and through certified Tesla installers nationwide from November 2020 through December 2022 for about $8,000.; Tesla, Inc., of Reno, Nevada.
Injuries or incidents reported
The firm has received 22 reports of overheating, including six reports of smoking and five reports of fire, resulting in minor property damage. No injuries have been reported.
Consumer contact
Tesla Support team by email at powerwallsupportna@tesla.com or toll-free at 877-961-7652 Monday through Friday 8 a.m. to 5 p.m. PT or online at https://tesla.com/support/energy/powerwall/own/powerwall-2-replacement or https://tesla.com and click on Energy, then select Support ? Powerwall ? Owners for more information.
Recall history and context
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Certain Tesla Powerwall 2 AC Battery Power System (About 10,500 units). This recall involves certain Tesla Powerwall 2 units, fully-integrated AC battery systems used for energy storage for self-consumption, time-based control, and backup power.
Why was it recalled?
CPSC lists the reason as: Fire and Burn Hazards; Risk of Serious Injury or Death.
What should I do if I own one?
Consumers should ensure their Powerwall 2 system is online and check the Tesla App for a notification about whether their unit is included in the recall. Tesla has remotely discharged (or removed energy from the battery of) affected Powerwall 2 systems that are online, to prevent overheating, until the replacement is installed.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 13, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.