Werner Recalls 20' and 24' Multi-Max Pro Multi-Purpose Ladders Due to Fall Hazard
Recall at a glance
- Recall number
- 25-431 (CPSC)
- Recall date
- August 14, 2025
- Brand
- Werner
- Category
- Tools, lawn and garden
- Products
- Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders
- Hazard
- Fall Hazard
- Hazard type
- Falls and tip-overs
- Remedy
- Refund
- Units
- About 122,250
- Made in
- China
- Last updated by CPSC
- August 14, 2025
What was recalled
This recall involves the Werner 20' and 24' Multi-Max Pro multi-purpose ladder. The ladders were sold in silver with a blue top and a blue label on the side rail. The label includes an oval containing the word "Werner" next to the words "MULTI MAX PRO" along with the size and model number ALMP-20IAA or ALMP-24IAA. The ladders also have a long black rope in the back section.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders · About 122,250 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Home Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024 with average prices between $200 and $281.; Werner Co., of Itasca, Illinois.
Injuries or incidents reported
The firm has received 18 reports of falls, including 14 reports of injuries resulting in bruising, lacerations, head injuries and fractures to the wrist, leg and ribs.
Consumer contact
Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at ladder@realtimeresults.net, or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.
Recall history and context
Werner appears in 2 CPSC recalls on record.
Since 2019 CPSC has recorded 83 recalls in the tools, lawn and garden category, 8 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders (About 122,250 units). This recall involves the Werner 20' and 24' Multi-Max Pro multi-purpose ladder.
Why was it recalled?
CPSC lists the reason as: Fall Hazard.
What should I do if I own one?
Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.
More recalls from Werner
- Werner Recalls Aluminum Ladders
June 20, 2018 · Werner · Tools, lawn and gardenThis recall involves five models of aluminum telescoping ladders that can be used in five different positions (twin step ladder, stairway step ladder, extension ladder…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on August 14, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.