Recall Radar

Deale International Recalls CasaClean Handheld Steamers Due to Risk of Serious Burn Injury; Sold on HSN

Recall 25-389 · July 17, 2025 · Deale

What to doConsumers should immediately stop using the recalled handheld steamers and contact Deale for instructions on how to safely cut the cord near the base of the machine, to provide proof of destruction, and to receive a refund. Consumers must take a photo of the cord that is cut near the base of the machine and upload the photo, along with their contact information, to the Recall Request form at www.thedeale.com/pages/casaclean-safety-recall to receive the refund.

Read the official CPSC notice

Recall at a glance

Recall number
25-389 (CPSC)
Recall date
July 17, 2025
Brand
Deale
Category
Kitchen and small appliances
Products
CasaClean Handheld Steamers
Hazard
Risk of Serious Burn Injury; Sold on HSN
Hazard type
Fire and burn
Remedy
Refund
Units
About 23,000
Made in
China
Last updated by CPSC
July 17, 2025

What was recalled

This recall involves CasaClean Handheld Steamers with model number DF-958. The recalled steamers were sold in white/gray and blue/gray colors. The recalled steamers are intended to remove dirt, grease and limescale in various household areas. The recalled steamers are composed of a water tank, a cap, a valve assembly, a hose, a hose clamp and an exit nozzle. The CasaClean logo is in silver finish on the right face of the steamer. The model number is listed on a large black bar on the product rating sticker on the bottom of the machine.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • CasaClean Handheld Steamers · About 23,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: HSN from November 2024 through April 2025 for about $40.; Deale International LLC, of Fort Lauderdale, Florida.

Injuries or incidents reported

Deale has received 26 reports of the recalled steamers leaking water or steam, including 13 consumers receiving burns.

Consumer contact

Deale International toll-free at 877-880-6137 from 9 a.m. to 5 p.m. ET, by email at casacleanrecall@thedeale.com, or online at www.thedeale.com/pages/casaclean-safety-recall or www.thedeale.com and click on "RECALL INFORMATION" at the top of the page for more information.

Recall history and context

Deale appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 149 recalls in the kitchen and small appliances category, 41 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

CasaClean Handheld Steamers (About 23,000 units). This recall involves CasaClean Handheld Steamers with model number DF-958.

Why was it recalled?

CPSC lists the reason as: Risk of Serious Burn Injury; Sold on HSN.

What should I do if I own one?

Consumers should immediately stop using the recalled handheld steamers and contact Deale for instructions on how to safely cut the cord near the base of the machine, to provide proof of destruction, and to receive a refund. Consumers must take a photo of the cord that is cut near the base of the machine and upload the photo, along with their contact information, to the Recall Request form at…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 17, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.