More than One Million Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
Recall at a glance
- Recall number
- 25-338 (CPSC)
- Recall date
- June 12, 2025
- Brand
- More than One Million Anker Power Banks
- Category
- Power banks, chargers and batteries
- Products
- Anker PowerCore 10000 power banks (model A1263 only)
- Hazard
- Fire and Burn Hazards; Manufactured by Anker Innovations
- Hazard type
- Fire and burn
- Remedy
- Replace
- Units
- About 1,158,000
- Made in
- China
- Last updated by CPSC
- June 12, 2025
What was recalled
This recall involves Anker PowerCore 10000 power banks with model number A1263. The brand name "Anker" is engraved on the front of the product. The model number "A1263" and serial number "SN" are printed on the bottom. Only model number A1263 power banks sold in the U.S. with qualifying serial numbers are included in the recall. Consumers should check their serial number at https://www.anker.com/product-recalls to determine whether their power bank is included in the recall. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Anker PowerCore 10000 power banks (model A1263 only) · About 1,158,000 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Online at Anker, Amazon, Newegg and Ebay from June 2016 through December 2022 for about $27.; Anker Innovations Limited, of China.
Injuries or incidents reported
Anker has received 19 reports of fires and explosions. This includes two reports of minor burn injuries not requiring medical attention and 11 reports of property damage totaling over $60,700.
Consumer contact
Anker toll-free at 800-988-7973 from 6 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A Live Chat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or www.anker.com and click on "Product Recalls" at the top of the page for more information.
Recall history and context
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Anker PowerCore 10000 power banks (model A1263 only) (About 1,158,000 units). This recall involves Anker PowerCore 10000 power banks with model number A1263.
Why was it recalled?
CPSC lists the reason as: Fire and Burn Hazards; Manufactured by Anker Innovations.
What should I do if I own one?
Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. To receive a replacement, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 12, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.