NTI Brand Boilers Recalled Due to Fire and Carbon Monoxide (CO) Poisoning Hazards and Risk of Serious Injury or Death; Made by NTI Boilers
Recall at a glance
- Recall number
- 25-326 (CPSC)
- Recall date
- June 5, 2025
- Brand
- NTI Brand Boilers
- Category
- Candles and household goods
- Products
- NTI residential gas boilers
- Hazard
- Fire and Carbon Monoxide (CO) Poisoning Hazards and Risk of Serious Injury or Death; Made by NTI Boilers
- Hazard type
- Fire and burnPoisoning and toxic substances
- Remedy
- Consumers should immediately stop using the recalled boilers and contact NTI Boilers to arrange to have a certified technician install the repair at no cost to the consumer. Consumers who must continue using the boiler while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
- Units
- About 323 (In addition, 459 were sold in Canada)
- Made in
- Canada
- Last updated by CPSC
- June 5, 2025
What was recalled
This recall involves NTI-brand TRX Series II residential wall-mounted gas boilers with model numbers TRX150, TRX199 and TRX199C. The boilers are gray in color and measure about 20 inches wide and 34 inches high. The serial number, model number and product name are located on the rating plate on the left-hand side of the boiler Model Name/ Number Serial Number(s) or Range TRX Series II / TRX150 3314306C8 (242830000177-250130000073) TRX Series II / TRX199 3314307C8 (242740000006-250220000014) TRX Series II / TRX199C 3314308C8 (242750000127-250410000051)
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- NTI residential gas boilers · About 323 (In addition, 459 were sold in Canada) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Independent heating and plumbing contractors and wholesale distributors nationwide from September 2024 through February 2025 for between $3,400 and $4,100.; NTI Boilers Inc., of Canada.
Consumer contact
NTI Boilers toll-free at 800-688-2575 from 7 a.m. to 8 p.m. ET Monday through Friday, email at recall@ntiboilers.com, or online at http://www.ntiboilers.com/trx-safety-recall or at www.ntiboilers.com and click on "Urgent Recall" at the top of the page for more information.
Recall history and context
Since 2019 CPSC has recorded 166 recalls in the candles and household goods category, 33 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
NTI residential gas boilers (About 323 (In addition, 459 were sold in Canada) units). This recall involves NTI-brand TRX Series II residential wall-mounted gas boilers with model numbers TRX150, TRX199 and TRX199C.
Why was it recalled?
CPSC lists the reason as: Fire and Carbon Monoxide (CO) Poisoning Hazards and Risk of Serious Injury or Death; Made by NTI Boilers.
What should I do if I own one?
The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 5, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.