Recall Radar

Direct Scaffold Supply Recalls Casters for Baker Scaffolding Due to Fall Hazard

Recall 25-324 · June 5, 2025 · Direct Scaffold Supply

What to doConsumers should immediately stop using the recalled casters and contact the firm for instructions to receive free replacement caster wheels. Contact Direct Scaffold Supply to receive a prepaid shipping label and packaging that can be used to return the recalled caster wheels. Once the casters are returned, new replacement casters will be sent to the consumer's address.

Read the official CPSC notice

Recall at a glance

Recall number
25-324 (CPSC)
Recall date
June 5, 2025
Brand
Direct Scaffold Supply
Category
Other consumer products
Products
Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products
Hazard
Fall Hazard
Hazard type
Falls and tip-overs
Remedy
Replace
Units
About 23,000
Made in
China
Last updated by CPSC
June 5, 2025

What was recalled

This recall involves five-inch casters for baker scaffolding. The caster wheel allows the baker scaffolding to be moved easily. Model numbers CAS5SS4P+BFL, CAS5SS4P+AHD, MPISUS+BFL, MPISUS, MPISUSD+BFL, MPISUST+BFL, MPISU+BFL, MPISU, MPISU+1, MPISUS+AHD and MPISU+AHD are included in this recall. Consumers with these model numbers will need to check the heat codes stamped on the metal portion of the caster wheel. Heat codes requiring replacement include: E22WM483, C23WM320, E23WM320, K23WM320 and D22WM483. Model numbers are only found on the purchase receipt or packaging.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products · About 23,000 units

Photos from the recall notice

Where it was sold

Companies named in the notice: DSS Branches and Lowe's stores nationwide and online at Granite.com, Homedepot.com and Lowes.com from September 2022 through March 2025 for between $280 to $1,600 with the baker scaffolding. Casters were also sold in four-packs for about $110.; Direct Scaffold Supply LLC, of Houston, Texas.

Injuries or incidents reported

The firm has received two reports of casters breaking or failing, including one injury where a caster failure led to a fall and bruising injury.

Consumer contact

Direct Scaffold Supply toll-free at 800-729-6118 from 7:30 a.m. to 5 p.m. CT Monday through Friday, by email at bakercasters@realtimeresults.net, or online at www.recallrtr.com/bakercasters or www.dss.net and click on "Baker Caster Recall".

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products (About 23,000 units). This recall involves five-inch casters for baker scaffolding.

Why was it recalled?

CPSC lists the reason as: Fall Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled casters and contact the firm for instructions to receive free replacement caster wheels. Contact Direct Scaffold Supply to receive a prepaid shipping label and packaging that can be used to return the recalled caster wheels. Once the casters are returned, new replacement casters will be sent to the consumer's address.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 5, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.