Recall Radar

The North Face Recalls Women's Shellista V Mid Waterproof Boots Due to Fall Hazard

Recall 25-226 · April 17, 2025 · The North Face

What to doConsumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund in the original form of payment, a gift card, or via check if the purchase was made with cash. After contacting The North Face, consumers will receive a shipping label to return the boots free of charge.

Read the official CPSC notice

Recall at a glance

Recall number
25-226 (CPSC)
Recall date
April 17, 2025
Brand
The North Face
Category
Clothing and accessories
Products
The North Face Women's Shellista V Mid Waterproof Boots
Hazard
Fall Hazard
Hazard type
Falls and tip-overs
Remedy
Refund
Units
About 15,200 (In addition, about 5,900 were sold in Canada)
Made in
Vietnam
Last updated by CPSC
April 17, 2025

What was recalled

This recall involves The North Face Women's Shellista V Mid Waterproof Boots in sizes 5 through 11. The boots have traditional lace-up closures and The North Face logo embossed on the side and imprinted on the insole. The boots were sold in white with style number NF0A8ADB3IE, gray with style number NF0A8ADB5IF, tan with style number NF0A8ADBHFQ, and black with style number NF0A8ADBKT0. The style number is located on the label on the tongue of the boot.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • The North Face Women's Shellista V Mid Waterproof Boots · About 15,200 (In addition, about 5,900 were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: The North Face stores, Dick's Sporting Goods, Nordstrom, REI, and other stores nationwide, and online at thenorthface.com and other websites from September 2024 through January 2025 for about $165.; The North Face, a division of VF Outdoor LLC, of Denver, Colorado.

Injuries or incidents reported

The firm has received 28 reports of the top hook catching on the lace of the other boot, including 15 reports of minor injuries in the United States.

Consumer contact

The North Face at 800 297-9150 from 7 a.m. to 6 p.m. CT Monday through Friday, email at recall_wshellistaV@thenorthface.com, or online at https://www.thenorthface.com/en-us/help/product-recall or at thenorthface.com and click on "Product Recall" at the bottom of the page for more information.

Recall history and context

Since 2019 CPSC has recorded 136 recalls in the clothing and accessories category, 19 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

The North Face Women's Shellista V Mid Waterproof Boots (About 15,200 (In addition, about 5,900 were sold in Canada) units). This recall involves The North Face Women's Shellista V Mid Waterproof Boots in sizes 5 through 11.

Why was it recalled?

CPSC lists the reason as: Fall Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund in the original form of payment, a gift card, or via check if the purchase was made with cash. After contacting The North Face, consumers will receive a shipping label to return the boots free of charge.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on April 17, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.