Recall Radar

ARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death

Recall 25-164 · February 27, 2025 · ARVA

What to doConsumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.

Read the official CPSC notice

Recall at a glance

Recall number
25-164 (CPSC)
Recall date
February 27, 2025
Brand
ARVA
Category
Other consumer products
Products
ARVA Neo BT Pro Avalanche Transceivers
Hazard
Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death
Remedy
Repair
Units
About 1,067
Made in
France
Last updated by CPSC
February 27, 2025

What was recalled

This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • ARVA Neo BT Pro Avalanche Transceivers · About 1,067 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Winter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com and Evo.com from September 2022 through January 2025 for about $430.; Nic Impex ARVA Corp., of Orem, Utah.

Consumer contact

ARVA toll-free at 844-636-2782 from 9 a.m. to 5 p.m. MT Monday through Friday or online at https://us.arva-equipment.com/content/1488-recall and click on "USA" or at https://us.arva-equipment.com/module/arvaextra/productrecall for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

ARVA Neo BT Pro Avalanche Transceivers (About 1,067 units). This recall involves ARVA Neo BT Pro Avalanche Transceivers.

Why was it recalled?

CPSC lists the reason as: Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death.

What should I do if I own one?

Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on February 27, 2025. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.