New Cosmos USA Recalls Combination Natural Gas and Carbon Monoxide Alarms Due to Failure to Alert Consumers to the Presence of Natural Gas and to the Risk of Carbon Monoxide Poisoning
Recall at a glance
- Recall number
- 25-045 (CPSC)
- Recall date
- November 14, 2024
- Brand
- New Cosmos
- Category
- Smoke alarms and home safety
- Products
- DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms
- Hazard
- Failure to Alert Consumers to the Presence of Natural Gas and to the Risk of Carbon Monoxide Poisoning
- Hazard type
- Poisoning and toxic substances
- Remedy
- Replace
- Units
- About 26,360
- Made in
- Japan
- Last updated by CPSC
- November 14, 2024
What was recalled
This recall involves the DeNova Detect brand combination natural gas and carbon monoxide alarms with model number DD622NCV. DeNova Detect, Natural Gas + Carbon Monoxide are printed on the front of the alarm. The model number is on the top side of the alarm. The serial number is on the right side of the alarm.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms · About 26,360 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Lowe's stores nationwide and online at Amazon.com, Lowes.com and Denovadetect.com from December 2023 through July 2024 for between $90 and $102.; New Cosmos USA Inc., of Lisle, Illinois.
Consumer contact
New Cosmos USA Inc. toll-free at 888-447-6016 from 7 a.m. to 7 p.m. ET Monday through Friday, email at safety@DeNovaDetect.com, or online at www.denovadetect.com and click on "Recalls" or at www.denovadetect.com/safetynotice-dd622 for more information.
Recall history and context
Since 2019 CPSC has recorded 20 recalls in the smoke alarms and home safety category, 4 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms (About 26,360 units). This recall involves the DeNova Detect brand combination natural gas and carbon monoxide alarms with model number DD622NCV.
Why was it recalled?
CPSC lists the reason as: Failure to Alert Consumers to the Presence of Natural Gas and to the Risk of Carbon Monoxide Poisoning.
What should I do if I own one?
Consumers should immediately register online at www.denovadetect.com/safetynotice-dd622 to receive a prepaid shipping package and replacement alarm. Consumers should continue using the recalled alarms until they install the replacement alarms. Once they receive the replacement alarm, consumers should ship the recalled alarm back in the provided prepaid shipping package.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 14, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.