Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations
Recall at a glance
- Recall number
- 25-011 (CPSC)
- Recall date
- October 17, 2024
- Brand
- Anker Power Banks
- Category
- Power banks, chargers and batteries
- Products
- Anker Power Banks
- Hazard
- Fire and Burn Hazards; Manufactured by Anker Innovations
- Hazard type
- Fire and burn
- Remedy
- Replace
- Units
- About 2,100
- Made in
- China
- Last updated by CPSC
- October 17, 2024
What was recalled
This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Anker Power Banks · About 2,100 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Best Buy, Target, NEXT TRADING SAS, C2 Wireless and K Spider Inc. stores nationwide, and online at Amazon.com, ebay.com, AAliExpress.com, and Walmart.com, from January 2024 through July 2024 for between $40 and $60.; Anker Innovations Limited, of Hong Kong, China.
Injuries or incidents reported
The firm has received 28 reports of incidents of the batteries overheating, exploding, and the power bank catching on fire. Two injuries which included first and second degree burns to the consumer's hands have been reported.
Consumer contact
Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or at www.anker.com and click on "Product Recalls" at the bottom of the page for more information.
Recall history and context
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Anker Power Banks (About 2,100 units). This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652.
Why was it recalled?
CPSC lists the reason as: Fire and Burn Hazards; Manufactured by Anker Innovations.
What should I do if I own one?
Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state regulations.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on October 17, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.