Recall Radar

Reyhee Group Recalls Droyd Multi-Purpose Helmets Due to Risk of Head Injury; Violation of Federal Regulations for Bicycle Helmets

Recall 25-007 · October 10, 2024 · Reyhee

What to doConsumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along with name and address to Reyhee Group at support@droyd.com. Reyhee Group is contacting all purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
25-007 (CPSC)
Recall date
October 10, 2024
Brand
Reyhee
Category
Sports, bikes and outdoor
Products
Droyd multi-purpose helmets
Hazard
Risk of Head Injury; Violation of Federal Regulations for Bicycle Helmets
Hazard type
Crashes and loss of control
Remedy
Refund
Units
About 400
Made in
China
Last updated by CPSC
October 10, 2024

What was recalled

This recall involves Droyd multi-purpose helmets for youths. The recalled helmets were sold in sizes medium (M) and large (L). The helmets are black, with black padding, black straps, and a black buckle. "DROYD" is printed on the back of the helmet. Model and serial number are located on the serial number label inside the helmet (e.g. "DHM000001" or "DHL000001").

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Droyd multi-purpose helmets · About 400 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Online at Droyd.com from October 2023 through July 2024 for about $40.; Yongkang Xinhao Industry and Trade Co. Ltd., of China; Reyhee Group Inc., dba RGI Global, of Ontario, California.

Consumer contact

Reyhee Group at 800-333-3729 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@droyd.com, or online at www.droyd.com/pages/safety-recall or www.droyd.com and click "Safety Recall" at the top of the page for more information.

Recall history and context

Reyhee appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 451 recalls in the sports, bikes and outdoor category, 74 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Droyd multi-purpose helmets (About 400 units). This recall involves Droyd multi-purpose helmets for youths.

Why was it recalled?

CPSC lists the reason as: Risk of Head Injury; Violation of Federal Regulations for Bicycle Helmets.

What should I do if I own one?

Consumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along with name and address to Reyhee Group at support@droyd.com. Reyhee Group is contacting all purchasers…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on October 10, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.