Recall Radar

Polaris Recalls Patriot 850 MATRYX Snowmobiles Due to Injury Hazard (Recall Alert)

Recall 24-722 · November 30, 2023 · Polaris

What to doConsumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch. Polaris has notified consumers to stop riding the snowmobiles and is contacting registered owners directly.

Read the official CPSC notice

Recall at a glance

Recall number
24-722 (CPSC)
Recall date
November 30, 2023
Brand
Polaris
Category
Sports, bikes and outdoor
Products
Polaris Snowmobiles, Model Year 2022 PATRIOT 850 MATRYX RMK, INDY and SWITCHBACK
Hazard
Injury Hazard (Recall Alert)
Remedy
Repair
Units
About 2,900 (In addition, about 1,433 were sold in Canada)
Made in
United States
Last updated by CPSC
November 30, 2023

What was recalled

This recall involves certain VINs of Polaris Model Year 2022 Patriot 850 MATRYX RMK, INDY and SWITCHBACK with electric start snowmobiles. In addition, this recall involves primary (drive) clutches sold as service parts with part number 1323613 (e-start). The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of the vehicle's frame.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Polaris Snowmobiles, Model Year 2022 PATRIOT 850 MATRYX RMK, INDY and SWITCHBACK · About 2,900 (In addition, about 1,433 were sold in Canada) units

Photos from the recall notice

Recalled Polaris Model Year 2022 PATRIOT 850 MATRYX RMK w/ Electric Start
Recalled Polaris Model Year 2022 PATRIOT 850 MATRYX RMK w/ Electric Start
Recalled Polaris Model Year 2022 PATRIOT 850 MATRYX INDY w/ Electric Start
Recalled Polaris Model Year 2022 PATRIOT 850 MATRYX INDY w/ Electric Start
Recalled Polaris Model Year 2022 PATRIOT 850 MATRYX SWITCHBACK w/ Electric Start
Recalled Polaris Model Year 2022 PATRIOT 850 MATRYX SWITCHBACK w/ Electric Start
Recalled Polaris Snowmobile VIN/Model Number Location
Recalled Polaris Snowmobile VIN/Model Number Location

Where it was sold

Companies named in the notice: Authorized Polaris dealers nationwide from June 2021 through February 2022 for between $14,000 and $16,000.; Polaris Industries Inc., of Medina, Minnesota.

Injuries or incidents reported

The firm has received nine reports of the ring gear failing, including one injury where the ligament was separated from the rider's foot.

Consumer contact

Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" at the bottom of the page or https://www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.

Recall history and context

Polaris appears in 124 CPSC recalls on record. See all Polaris recalls.

Since 2019 CPSC has recorded 451 recalls in the sports, bikes and outdoor category, 74 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Polaris Snowmobiles, Model Year 2022 PATRIOT 850 MATRYX RMK, INDY and SWITCHBACK (About 2,900 (In addition, about 1,433 were sold in Canada) units). This recall involves certain VINs of Polaris Model Year 2022 Patriot 850 MATRYX RMK, INDY and SWITCHBACK with electric start snowmobiles.

Why was it recalled?

CPSC lists the reason as: Injury Hazard (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch. Polaris has notified consumers to stop riding the snowmobiles and is contacting registered owners directly.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 30, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.