Recall Radar

MI Windows and Doors Recalls Vinyl Sliding Glass Doors Due to Serious Injury Hazard (Recall Alert)

Recall 24-717 · November 22, 2023 · MI Windows

What to doConsumers should avoid areas with the recalled doors during hurricane conditions and contact MI Windows and Doors to schedule a free repair. Prior to repair, cover the doors with plywood or other suitable protection if a hurricane warning is issued for your location. MI Windows and Doors is contacting all known purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
24-717 (CPSC)
Recall date
November 22, 2023
Brand
MI Windows
Category
Candles and household goods
Products
MI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 8000 Series Sliding Glass Doors
Hazard
Serious Injury Hazard (Recall Alert)
Remedy
Repair
Units
About 1,900
Made in
United States
Last updated by CPSC
November 22, 2023

What was recalled

This recall involves certain MI Windows and Doors 1615 and 1617 sliding glass doors (if sold as impact-resistant or with a DP50 upgrade), Window World 4000 Series sliding glass doors (with DP50 upgrade), and Window World 8000 Series sliding glass doors. The doors were sold in several colors and sizes with a variety of handle options. All recalled doors have an aluminum interlock and an LC-PG50 performance grade. The recalled impact doors have MTL-12 on the door label; recalled DP50 doors have MTL-12 or MTL-2. The door label located at the top of the window also has the manufacturer, series number, performance grade, and manufacture date (MFG: M/YYYY) on the label.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • MI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 8000 Series Sliding Glass Doors · About 1,900 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Independent window distributors and installers, including Window World, in the U.S. eastern and southern coastal regions from April 2018 through March 2023 for between $2,000 and $7,000.; MI Windows and Doors LLC, of Harrisburg, Pennsylvania.

Consumer contact

MI Windows and Doors at 800-270-2913 anytime, email at recall2023@miwd.com or online at www.miwindows.com/SGDRecall or https://miwindows.com/ click on "VOLUNTARY SAFETY RECALL" for more information.

Recall history and context

MI Windows appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 166 recalls in the candles and household goods category, 33 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

MI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 8000 Series Sliding Glass Doors (About 1,900 units). This recall involves certain MI Windows and Doors 1615 and 1617 sliding glass doors (if sold as impact-resistant or with a DP50 upgrade), Window World 4000 Series sliding glass doors (with DP50 upgrade), and Window World 8000 Series sliding glass doors.

Why was it recalled?

CPSC lists the reason as: Serious Injury Hazard (Recall Alert).

What should I do if I own one?

Consumers should avoid areas with the recalled doors during hurricane conditions and contact MI Windows and Doors to schedule a free repair. Prior to repair, cover the doors with plywood or other suitable protection if a hurricane warning is issued for your location. MI Windows and Doors is contacting all known purchasers directly.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 22, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.