Recall Radar

Caframo Cabinet Heaters Recalled Due to Electrocution Hazard; Manufactured by Caframo Limited

Recall 24-371 · September 19, 2024 · Caframo Cabinet Heaters

What to doConsumers should immediately stop using the recalled cabinet heaters, unplug the unit, and contact Caframo Limited for instructions on how to receive a free repair or replacement unit. Caframo will provide a pre-paid shipping label for consumers to return the product to Caframo for repair. If the product cannot be repaired, Caframo will mail the consumer a replacement. Caframo is contacting all known purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
24-371 (CPSC)
Recall date
September 19, 2024
Brand
Caframo Cabinet Heaters
Category
Heaters, fans and air conditioners
Products
Cabinet Heaters
Hazard
Electrocution Hazard; Manufactured by Caframo Limited
Hazard type
Electric shock
Remedy
Repair, Replace
Units
About 2,140 (In addition, 200 units were sold in Canada)
Made in
Canada
Last updated by CPSC
September 19, 2024

What was recalled

This recall involves model 9421 Cabinet Heaters, primarily intended for keeping cabinets and parking ticket dispensers warm. The cabinet heater has a black painted steel enclosure and measures 5-3/4 inches wide by 9 inches long by 3-1/3 inches high. A serial plate, an on/off switch, and a label with "Model 9421" are located on the top of the heater, near the power cord.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Cabinet Heaters · About 2,140 (In addition, 200 units were sold in Canada) units

Photos from the recall notice

Recalled Caframo 9421 Cabinet Heater
Recalled Caframo 9421 Cabinet Heater
Top view showing location of Product Model & Serial number
Top view showing location of Product Model & Serial number
Detailed view showing serial number and model number locations
Detailed view showing serial number and model number locations

Where it was sold

Companies named in the notice: Graybar Electric Co., of St Louis, Missouri; Keystone Automotive Operations Inc., of Exeter, Pennsylvania; Hamilton Manufacturing Corp., of Holland, Ohio; and Controlled Access of the Midwest, of Pleasant Hill, Iowa, and online at comfortsolutions.caframobrands.com and Amazon.com from October 2023 through May 2024 for about $150.; Caframo Limited, of Canada.

Consumer contact

Caframo Limited at 800-567-3556 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at contactus@caframo.com, or online at https://www.caframo.com/recall/ or www.caframo.com and click on "RECALL" at the top of the page for more information.

Recall history and context

Since 2019 CPSC has recorded 75 recalls in the heaters, fans and air conditioners category, 17 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Cabinet Heaters (About 2,140 (In addition, 200 units were sold in Canada) units). This recall involves model 9421 Cabinet Heaters, primarily intended for keeping cabinets and parking ticket dispensers warm.

Why was it recalled?

CPSC lists the reason as: Electrocution Hazard; Manufactured by Caframo Limited.

What should I do if I own one?

Consumers should immediately stop using the recalled cabinet heaters, unplug the unit, and contact Caframo Limited for instructions on how to receive a free repair or replacement unit. Caframo will provide a pre-paid shipping label for consumers to return the product to Caframo for repair. If the product cannot be repaired, Caframo will mail the consumer a replacement. Caframo is contacting all known purchasers…

Similar recalls in heaters, fans and air conditioners

Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on September 19, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.