HALO 1000 Portable Power Stations Recalled Due to Serious Fire and Burn Hazards; One Death Reported; Imported by ZAGG; Sold by ACG, QVC and ZAGG
Recall at a glance
- Recall number
- 24-350 (CPSC)
- Recall date
- August 29, 2024
- Brand
- HALO 1000 Portable Power Stations
- Category
- Power banks, chargers and batteries
- Products
- HALO 1000 Portable Power Stations
- Hazard
- Serious Fire and Burn Hazards; One Death Reported; Imported by ZAGG; Sold by ACG, QVC and ZAGG
- Hazard type
- Fire and burnPoisoning and toxic substances
- Remedy
- Replace
- Units
- About 5,740
- Made in
- China
- Last updated by CPSC
- August 29, 2024
What was recalled
The portable power stations are high-capacity lithium-ion battery power banks with three USB-A charge ports, a USB-C fast charge port, three AC outputs, two DC outputs, a DC socket, an LCD display, a built-in flood light, and a collapsible handle. The following HALO 1000 Portable Power Stations are included in this recall: Product Description/Color Model Number SKU UPC Stone Gray PS-1000 801108111 840056145528 Carbon PS-1000 801108112 840056145535 Desert Sand PS-1000 801108113 840056145542 Midnight Blue PS-1000 801108114 840056145559 Woodland Green PS-1000 801108115 840056145566 The model number, SKU number and UPC are located on the bottom of the product. Units sold by QVC subject to the recall were sold under QVC item number E235474.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- HALO 1000 Portable Power Stations · About 5,740 units
Photos from the recall notice

Where it was sold
Companies named in the notice: ZAGG, ACG and retailer QVC sold about 5,740 units of the portable power stations from October 2021 through March 2022 for between $1,000 and $1,300.; Shenzhen DBK Electronics Co. Ltd.,of China; ZAGG Inc. (ZAGG), of Midvale, Utah.
Injuries or incidents reported
A 79-year-old man in Bradenton, Florida died from smoke inhalation from a fire involving the recalled portable power station in his home in June 2022. In addition to the death, the firms have collectively received four reports of fires involving the HALO 1000 Portable Power Station, including two reports of smoke inhalation, one of which included burn injuries.
Consumer contact
HALO 1000 recall hotline toll-free at 888-345-0481 from 8 a.m. to 5 p.m. ET Monday through Friday, email at halo5528@sedgwick.com, or online at https://halo1000recall.expertinquiry.com/.
Recall history and context
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
HALO 1000 Portable Power Stations (About 5,740 units). The portable power stations are high-capacity lithium-ion battery power banks with three USB-A charge ports, a USB-C fast charge port, three AC outputs, two DC outputs, a DC socket, an LCD display, a built-in flood light, and a collapsible handle.
Why was it recalled?
CPSC lists the reason as: Serious Fire and Burn Hazards; One Death Reported; Imported by ZAGG; Sold by ACG, QVC and ZAGG.
What should I do if I own one?
Consumers should immediately stop using the portable power stations and contact the HALO Recall hotline for a free replacement portable power station.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on August 29, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.