Recall Radar

Bambu Lab Recalls A1 3D Printers Due to Electric Shock and Fire Hazards

Recall 24-264 · June 13, 2024 · Bambu Lab

What to doConsumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a full refund, or (2) for free replacement of the heatbed and cable by a local electronics repair facility. Consumers requesting a full refund will be sent a prepaid shipping label to return the printer. Consumers should not attempt to fix the recalled product themselves. Bambu Lab has contacted all known purchasers.

Read the official CPSC notice

Recall at a glance

Recall number
24-264 (CPSC)
Recall date
June 13, 2024
Brand
Bambu Lab
Category
Other consumer products
Products
Bambu Lab A1 3D printers
Hazard
Electric Shock and Fire Hazards
Hazard type
Fire and burnElectric shock
Remedy
Refund, Replace
Units
About 12,800
Made in
China
Last updated by CPSC
June 13, 2024

What was recalled

This recall involves Bambu Lab model A1 3D printers. The sixth digit of the serial numbers of affected units, located on the QR code sticker on the rear of the printer, is "A". The recalled printers measure approximately 18 inches by 16 inches by 17 inches, and were sold for personal use. The company name and model, "Bambu Lab A1", are located on the printer's x-axis motor cover.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Bambu Lab A1 3D printers · About 12,800 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Micro Center stores nationwide and online at us.store.bambulab.com from December 2023 through January 2024 for between $400 and $560.; Bambu Lab USA Inc., of Austin, Texas.

Injuries or incidents reported

The firm has received a total of 19 reports of damaged cables, including one cable sparking. No injuries have been reported.

Consumer contact

Bambu Lab by email at a1recall@bambulab.com, or online at https://bambulab.com/en-us/support/A1recall or at https://bambulab.com/en-us and click on "A1 Recall" at the top of page for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Bambu Lab A1 3D printers (About 12,800 units). This recall involves Bambu Lab model A1 3D printers.

Why was it recalled?

CPSC lists the reason as: Electric Shock and Fire Hazards.

What should I do if I own one?

Consumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a full refund, or (2) for free replacement of the heatbed and cable by a local electronics repair facility. Consumers requesting a full refund will be sent a prepaid shipping label to return the printer. Consumers should not attempt to fix the recalled product themselves.…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on June 13, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.