Best Buy Recalls Insignia® Air Fryers and Air Fryer Ovens Due to Fire, Burn and Laceration Hazards
Recall at a glance
- Recall number
- 24-159 (CPSC)
- Recall date
- March 14, 2024
- Brand
- Best Buy
- Category
- Kitchen and small appliances
- Products
- Air Fryers and Air Fryer Ovens
- Hazard
- Fire, Burn and Laceration Hazards
- Hazard type
- Fire and burnLaceration and cuts
- Remedy
- Refund
- Units
- About 187,400 (In addition, about 99,900 were sold in Canada)
- Made in
- China
- Last updated by CPSC
- March 14, 2024
What was recalled
This recall involves Insignia Air Fryers and Insignia Air Fryer Ovens, model numbers NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2. The brand name INSIGNIA is on the top or front of each unit. A product rating label on the underside of each unit identifies the brand INSIGNIA and the model number. The air fryers and air fryer ovens have cooking chamber capacities ranging from about 3.4 to 10 quarts, and plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Air Fryers and Air Fryer Ovens · About 187,400 (In addition, about 99,900 were sold in Canada) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com, and third-party sellers from November 2021 through November 2023 for between $32 and $180.; Best Buy Purchasing LLC, of Richfield, Minnesota.
Injuries or incidents reported
The firm has received 24 reports of overheating/melting or glass shattering, including six reports of air fryers catching on fire. No injuries or property damage have been reported.
Consumer contact
Best Buy at 800-566-7498 from 7 a.m. to 6 p.m. CT Monday through Friday or register online at https://www.recallrtr.com/airfryer to receive a refund. Consumers can also go online at http://www.bestbuy.com/product/recalls or www.bestbuy.com and click on "Product Recalls" located under the "Order and Purchase" column located at the bottom of the page for more information.
Recall history and context
Best Buy appears in 8 CPSC recalls on record. See all Best Buy recalls.
Since 2019 CPSC has recorded 149 recalls in the kitchen and small appliances category, 41 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Air Fryers and Air Fryer Ovens (About 187,400 (In addition, about 99,900 were sold in Canada) units). This recall involves Insignia Air Fryers and Insignia Air Fryer Ovens, model numbers NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2.
Why was it recalled?
CPSC lists the reason as: Fire, Burn and Laceration Hazards.
What should I do if I own one?
Consumers should immediately stop using the recalled Insignia air fryers and air fryer ovens and visit https://www.recallrtr.com/airfryer for instructions on how to submit photos of the recalled unit(s), the model number, purchase receipt, and on the destruction of the unit. Consumers can receive a refund in the form of a refund check or a Best Buy store credit. A consumer will receive the amount on the purchase…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 14, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.