Recall Radar

Anker EverFrost Lithium-Ion Battery Powered Coolers Recalled Due to Battery Fire Hazard; Manufactured by Anker Innovations

Recall 24-146 · March 7, 2024 · Anker EverFrost Lithium-Ion Battery Powered Coolers

What to doConsumers should immediately stop using the recalled coolers, and contact Anker for a free replacement lithium-ion battery pack. Visit https://www.anker.com/anker-solix/cooler-battery-recall-pps to file a claim, and for instructions on how to replace the battery pack. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws, and not in the trash.

Read the official CPSC notice

Recall at a glance

Recall number
24-146 (CPSC)
Recall date
March 7, 2024
Brand
Anker EverFrost Lithium-Ion Battery Powered Coolers
Category
Power banks, chargers and batteries
Products
EverFrost Battery Powered Coolers
Hazard
Battery Fire Hazard; Manufactured by Anker Innovations
Hazard type
Fire and burn
Remedy
Replace
Units
About 5,480 (In addition, about 160 in Canada)
Made in
China
Last updated by CPSC
March 7, 2024

What was recalled

This recall involves the lithium-ion battery packs in Anker EverFrost Coolers. The coolers are intended for use in outdoor camping, travel and fishing for cooling and freezing food or medicine. They are dark gray with wheels and a drop-down rolling handle. There is a blue charging port for charging by alternative power sources, such as plug-in or solar, on one end of the cooler. The name "Anker EverFrost" appears on the side in silver and blue. The model number is printed on the outer surface on the bottom of the cooler. The following model numbers are included in this recall: Product Model # Size Anker Detachable Battery pack for Powered Cooler A17B0 Not Applicable Anker EverFrost Powered Coolers 30 A17A0 33 Liter Anker EverFrost Powered Coolers 40 A17A1 43 Liters Anker EverFrost Powered Coolers 50 A17A2 53 Liters

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • EverFrost Battery Powered Coolers · About 5,480 (In addition, about 160 in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Best Buy, TD Synnex and other stores nationwide and online at kickstarter.com from May 2023 through September 2023 for between $250 and $950.; Anker Innovations Limited, of Hong Kong.

Injuries or incidents reported

The firm has received five reports of overheating, smoke and/or fire. No injuries have been reported.

Consumer contact

Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/anker-solix/cooler-battery-recall-pps for more information.

Recall history and context

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

EverFrost Battery Powered Coolers (About 5,480 (In addition, about 160 in Canada) units). This recall involves the lithium-ion battery packs in Anker EverFrost Coolers.

Why was it recalled?

CPSC lists the reason as: Battery Fire Hazard; Manufactured by Anker Innovations.

What should I do if I own one?

Consumers should immediately stop using the recalled coolers, and contact Anker for a free replacement lithium-ion battery pack. Visit https://www.anker.com/anker-solix/cooler-battery-recall-pps to file a claim, and for instructions on how to replace the battery pack. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws, and not in the trash.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on March 7, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.