Recall Radar

Mobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by SMART Technologies

Recall 24-134 · February 29, 2024 · Mobile Stands for Large Interactive Flat Panel Displays

What to doConsumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
24-134 (CPSC)
Recall date
February 29, 2024
Brand
Mobile Stands for Large Interactive Flat Panel Displays
Category
Furniture and home
Products
Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays
Hazard
Tip-Over and Entrapment Hazards; Imported by SMART Technologies
Hazard type
Falls and tip-oversSuffocation and strangulation
Remedy
Replace
Units
About 750
Made in
Netherlands
Last updated by CPSC
February 29, 2024

What was recalled

This recall involves SMART Technologies' Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays. The recalled stands have model numbers FSE-400 (worldwide) and FSE-410 (US and Canada). They are white in color and have a wheelbase with four wheels. The model number, serial number and SMART logo are located on a label on the back of the mobile stand. Consumers should go online to https://support.smarttech.com/docs/accessories/stands-and-wall-mounts/fse-400/en/important-info/important-info.cshtml to see if their serial number is included in this recall.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays · About 750 units

Photos from the recall notice

Where it was sold

Companies named in the notice: SMART authorized distributors and resellers who sold directly to businesses nationwide from May 2023 through December 2023 for about $1,735.; SMART Technologies ULC, of Canada.

Injuries or incidents reported

The firm has received one report of the wheelbase welds breaking while the stand was being moved. No injuries have been reported.

Consumer contact

Contact SMART Technologies ULC toll-free at 888-427-6278 from 6 a.m. to 6 p.m. MT Monday through Friday, or online at https://support.smarttech.com/docs/general-support-info/en/recalls or https://www.smarttech.com/en/connect-with-smart/contact-support or https://www.smarttech.com and click on "RECALLS" at the bottom of the page under "Support and training" for more information.

Recall history and context

Since 2019 CPSC has recorded 294 recalls in the furniture and home category, 93 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays (About 750 units). This recall involves SMART Technologies' Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays.

Why was it recalled?

CPSC lists the reason as: Tip-Over and Entrapment Hazards; Imported by SMART Technologies.

What should I do if I own one?

Consumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on February 29, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.