Snap Recalls Lithium-Ion Battery Sold for Pixy Flying Cameras Due to Fire Hazard
Recall at a glance
- Recall number
- 24-095 (CPSC)
- Recall date
- February 1, 2024
- Brand
- Snap
- Category
- Power banks, chargers and batteries
- Products
- Lithium-ion battery sold for Pixy Flying Cameras
- Hazard
- Fire Hazard
- Hazard type
- Fire and burn
- Remedy
- Refund
- Units
- About 71,000
- Made in
- China
- Last updated by CPSC
- February 1, 2024
What was recalled
This recall involves the rechargeable lithium-ion battery sold with the pocket-sized Pixy Flying Camera. The battery was sold separately and paired with the Pixy, which takes pictures and videos and measures about five inches long by four inches wide. The Pixy and battery are both yellow in color. The battery measures about three inches long and half of an inch wide.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Lithium-ion battery sold for Pixy Flying Cameras · About 71,000 units
Photos from the recall notice
Where it was sold
Companies named in the notice: Online at Pixy.com and Amazon.com from May 2022 through December 2023 for between $185 and $250 for the Pixy Flying Camera or "Flight Pack" bundle, between $40 and $50 for the extra charger/battery, and between $16 and $20 for the battery sold separately.; Snap LLC., of Santa Monica, California.
Injuries or incidents reported
Snap has received four reports of the battery overheating and bulging, resulting in one minor battery fire and one minor injury.
Consumer contact
Snap's recall hotline at 800-269-6990 24 hours a day, or email at support@pixy.com or online at https://support.pixy.com/recall or go to www.pixy.com and click on "Recalls" at the bottom of the page for more information. Snap is contacting all known purchasers directly.
Recall history and context
Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Lithium-ion battery sold for Pixy Flying Cameras (About 71,000 units). This recall involves the rechargeable lithium-ion battery sold with the pocket-sized Pixy Flying Camera.
Why was it recalled?
CPSC lists the reason as: Fire Hazard.
What should I do if I own one?
Consumers should immediately stop using the Pixy Flying Camera, remove the battery and stop charging it. Consumers should then visit www.pixy.com for instructions on how to participate in the recall, receive a refund of the purchase price, and dispose of the battery in accordance with local and state regulations. The Pixy flying camera and other Pixy accessories are also separately eligible for a refund of the…
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on February 1, 2024. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.