Recall Radar

Oreck Discover Upright Vacuums Recalled by TTI Floor Care Due to Electrical Shock Hazard

Recall 24-039 · December 7, 2023 · TTI Floor Care

What to doConsumers should immediately stop using the recalled vacuums and contact Oreck or their local Oreck dealer for instructions on how to obtain a free repair. To locate the nearest authorized dealer, go to "Find Your Local Store" at www.oreck.com.

Read the official CPSC notice

Recall at a glance

Recall number
24-039 (CPSC)
Recall date
December 7, 2023
Brand
TTI Floor Care
Category
Kitchen and small appliances
Products
Oreck Discover Upright Vacuums
Hazard
Electrical Shock Hazard
Hazard type
Electric shock
Remedy
Repair
Units
About 6,200
Made in
China
Last updated by CPSC
December 7, 2023

What was recalled

This recall involves models UK30500 and UK30500PC of the Oreck Discover Upright Vacuum. Impacted vacuums also have serial numbers that begin with AJ2226, AJ2227, AJ2228, AJ2229, AJ2230, AJ2231, and AJ2232. The model and serial number are printed on a silver data label on the bottom of the vacuum. The vacuum is silver and black with "Oreck" and "Discover" printed on the front.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Oreck Discover Upright Vacuums · About 6,200 units

Photos from the recall notice

Where it was sold

Companies named in the notice: Independent Oreck dealers nationwide and online at www.acmetools.com, www.amazon.com, www.homedepot.com, and www.oreck.com from September 2022 through September 2023 for about $600.; Royal Appliance Mfg. Co., d/b/a TTI Floor Care North America, of Charlotte, North Carolina.

Injuries or incidents reported

The firm has received 41 reports of a prong detaching from its plug. No injuries have been reported.

Consumer contact

Oreck toll-free at 888-383-7000 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.oreck.com/pages/recall or www.oreck.com and click on "Product Recall" at the bottom of the page for more information.

Recall history and context

Since 2019 CPSC has recorded 149 recalls in the kitchen and small appliances category, 41 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Oreck Discover Upright Vacuums (About 6,200 units). This recall involves models UK30500 and UK30500PC of the Oreck Discover Upright Vacuum.

Why was it recalled?

CPSC lists the reason as: Electrical Shock Hazard.

What should I do if I own one?

Consumers should immediately stop using the recalled vacuums and contact Oreck or their local Oreck dealer for instructions on how to obtain a free repair. To locate the nearest authorized dealer, go to "Find Your Local Store" at www.oreck.com.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on December 7, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.