Recall Radar

Lochinvar Recalls Condensing Boilers Due to Risk of Carbon Monoxide Poisoning

Recall 24-018 · November 2, 2023 · Lochinvar

What to doConsumers with the recalled boilers should immediately contact the installer or a qualified technician to schedule a free repair. The repair will consist of installing a steel plate, which will be affixed to the base of the flue collector to act as a reinforcement. Consumers who continue use of the boilers while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on each floor of the home.

Read the official CPSC notice

Recall at a glance

Recall number
24-018 (CPSC)
Recall date
November 2, 2023
Brand
Lochinvar
Category
Candles and household goods
Products
Lochinvar, A.O. Smith and State Industries brand condensing residential boilers
Hazard
Risk of Carbon Monoxide Poisoning
Hazard type
Fire and burnPoisoning and toxic substances
Remedy
Repair
Units
About 17, 370 (In addition, about 782 units were sold in Canada)
Made in
United States
Last updated by CPSC
November 2, 2023

What was recalled

This recall includes residential condensing boilers, combi boilers and packaged systems sold by Lochinvar from August 2021 through August 2023. They were sold under the Lochinvar, A. O. Smith, and State Industries brand names and have serial numbers within the range of 125325485 through 134830284. The brand name is printed on the front of each unit. The model number and serial number can be found on the data plate on the product located on the unit's rating plate, which is located either on the inside or outside of the outer jacket of the unit. The following brands and model numbers are included in the recall. Lochinvar Brand NCF110L NCF110N NCF150L NCF150N NCF199L NCF199N NKB080L NKB080N NKB110L NKB110N NKB150L NKB150N NKB199L NKB199N NKC110L NKC110N NKC150L NKC150N NKC199L NKC199N A. O. Smith Brand ACB 110H-N ACB 110H-P ACB 110S-N ACB 110S-P ACB 150H-N ACB 150H-P ACB 150S-N ACB 150S-P ACB 199H-N ACB 199H-P ACB 199S-N ACB 199S-P State Industries Brand SCB 110H-N SCB 110H-P SCB 110S-N SCB 110S-P SCB 150H-N SCB 150H-P SCB 150S-N SCB 150S-P SCB 199H-N SCB 199H-P SCB 199S-N SCB 199S-P

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Lochinvar, A.O. Smith and State Industries brand condensing residential boilers · About 17, 370 (In addition, about 782 units were sold in Canada) units

Photos from the recall notice

Where it was sold

Companies named in the notice: Independent contractors, plumbers, and plumbing supply vendors and distributors from August 2021 through September 2023 for between $4,000 and $10,000, including installation. A limited number were sold to original equipment manufacturers who modify and use the boilers in integrated in-floor heating systems.; Lochinvar LLC, of Lebanon, Tennessee.

Injuries or incidents reported

Lochinvar has received nine reports of broken flue collectors. Lochinvar has received no reports of injury.

Consumer contact

Lochinvar toll-free at 833-232-9706 from 8 a.m. to 8 p.m. ET Monday through Friday or online at www.lochinvar.com and click on "Recall Notices" at the bottom of the page. Consumers can also check for the recalled boilers' serial number at: www.waterheaterrecall.com, and select the look-up feature for the flue collector recall. Consumers with Lochinvar-branded boilers can find a qualified service technician by visiting: http://green.lochinvar.com/support/contractorlocator.aspx. Consumers with A.O. Smith or State Industries-branded boilers should contact their installer. Consumers who do not know their installer can contact Lochinvar toll-free at 833-232-9706 or email the firm at recallinfo@lochinvar.com.

Recall history and context

Lochinvar appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 166 recalls in the candles and household goods category, 33 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Lochinvar, A.O. Smith and State Industries brand condensing residential boilers (About 17, 370 (In addition, about 782 units were sold in Canada) units). This recall includes residential condensing boilers, combi boilers and packaged systems sold by Lochinvar from August 2021 through August 2023.

Why was it recalled?

CPSC lists the reason as: Risk of Carbon Monoxide Poisoning.

What should I do if I own one?

Consumers with the recalled boilers should immediately contact the installer or a qualified technician to schedule a free repair. The repair will consist of installing a steel plate, which will be affixed to the base of the flue collector to act as a reinforcement. Consumers who continue use of the boilers while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on each floor…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on November 2, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.