Russound Recalls MCA-88 Multizone Controller Amplifiers Due to Fire Hazard
Recall at a glance
- Recall number
- 24-003 (CPSC)
- Recall date
- October 5, 2023
- Brand
- Russound
- Category
- Other consumer products
- Products
- Russound MCA-88 Multizone Controller Amplifiers
- Hazard
- Fire Hazard
- Hazard type
- Fire and burn
- Remedy
- Replace
- Units
- About 3,170 (In addition, about 245 were sold in Canada)
- Made in
- Taiwan
- Last updated by CPSC
- October 5, 2023
What was recalled
This recall involves the Russound MCA-88 Multizone Controller Amplifier that provides up to eight zones of distributed audio. The controller measures about 17 inches wide by 3.5 inches high by 17.2 inches deep and weighs 28.8 pounds. The unit has model number MCA-88 on the front of the housing. The units that are subject to recall have serial numbers that begin with four digits ranging from 2047 through 2307. The serial numbers are located on a visible label on the front of the unit under the clear plastic cover. "Russound" is printed on the front of the amplifier.
Is my product affected?
Compare your product with the details below, including model numbers where listed.
- Russound MCA-88 Multizone Controller Amplifiers · About 3,170 (In addition, about 245 were sold in Canada) units
Photos from the recall notice
Where it was sold
Companies named in the notice: Sold to wholesalers, who then sell them to installation professionals for sale to and installation for consumers from January 2021 through July 2023 for about $4,000.; Russound/FMP Inc., of Portsmouth, New Hampshire.
Injuries or incidents reported
The firm has received 16 reports of smoking, charring and burning. The damage has been contained to the unit only. No injuries have been reported.
Consumer contact
Russound at 800-638-8055 from 8:30 a.m. to 5 p.m. ET Monday through Friday, by email at recall@russound.com or online at https://russound.com/MCA88 or https://russound.com and click on "Product Recalls" for more information.
Recall history and context
Russound appears in 3 CPSC recalls on record. See all Russound recalls.
Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.
Frequently asked questions
What was recalled?
Russound MCA-88 Multizone Controller Amplifiers (About 3,170 (In addition, about 245 were sold in Canada) units). This recall involves the Russound MCA-88 Multizone Controller Amplifier that provides up to eight zones of distributed audio.
Why was it recalled?
CPSC lists the reason as: Fire Hazard.
What should I do if I own one?
Consumers should immediately stop using the recalled Russound MCA-88 Multizone Controller Amplifiers and contact Russound to arrange for a free replacement unit to be installed at no cost by a certified professional installer.
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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on October 5, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.