Recall Radar

Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)

Recall 23-788 · August 31, 2023 · Polaris

What to doConsumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.

Read the official CPSC notice

Recall at a glance

Recall number
23-788 (CPSC)
Recall date
August 31, 2023
Brand
Polaris
Category
Sports, bikes and outdoor
Products
Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS
Hazard
Serious Injury Hazard (Recall Alert)
Hazard type
Crashes and loss of control
Remedy
Repair
Units
About 15,900 (In addition, about 7,040 were sold in Canada) (These vehicles were previously recalled in May 2023 for a different hazard)
Made in
United States
Last updated by CPSC
August 31, 2023

What was recalled

This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle's frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS · About 15,900 (In addition, about 7,040 were sold in Canada) (These vehicles were previously recalled in May 2023 for a different hazard) units

Photos from the recall notice

Recalled Polaris Model Year 2022 MATRYX PRO RMK Snowmobile
Recalled Polaris Model Year 2022 MATRYX PRO RMK Snowmobile
Recalled Polaris Model Year 2022 MATRYX RMK KHAOS Snowmobile
Recalled Polaris Model Year 2022 MATRYX RMK KHAOS Snowmobile
Recalled Polaris Model Year 2023 MATRYX PRO RMK Snowmobile
Recalled Polaris Model Year 2023 MATRYX PRO RMK Snowmobile
Recalled Polaris Model Year 2023 MATRYX RMK KHAOS Snowmobile
Recalled Polaris Model Year 2023 MATRYX RMK KHAOS Snowmobile

Where it was sold

Companies named in the notice: Polaris dealers nationwide from December 2019 through April 2023 for between $13,300 and $22,000.; Polaris Industries Inc., of Medina, Minnesota.

Injuries or incidents reported

The firm has received four reports of puncture wounds caused by impact with the handlebar hooks.

Consumer contact

Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls.

Recall history and context

Polaris appears in 124 CPSC recalls on record. See all Polaris recalls.

Since 2019 CPSC has recorded 451 recalls in the sports, bikes and outdoor category, 74 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS (About 15,900 (In addition, about 7,040 were sold in Canada) (These vehicles were previously recalled in May 2023 for a different hazard) units). This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles.

Why was it recalled?

CPSC lists the reason as: Serious Injury Hazard (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on August 31, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.