Recall Radar

Costco Recalls Ubio Labs Power Banks Due to Fire Hazard; Caught Fire on Commercial Flight (Recall Alert)

Recall 23-783 · August 17, 2023 · Costco

What to doConsumers should immediately stop using the recalled power banks and contact Costco for a full refund. Ubio Labs is no longer in operation. Costco has contacted all known purchasers directly.

Read the official CPSC notice

Recall at a glance

Recall number
23-783 (CPSC)
Recall date
August 17, 2023
Brand
Costco
Category
Power banks, chargers and batteries
Products
Ubio Labs power banks
Hazard
Fire Hazard; Caught Fire on Commercial Flight (Recall Alert)
Hazard type
Fire and burn
Remedy
Refund
Units
About 350,000
Made in
China
Last updated by CPSC
August 17, 2023

What was recalled

This recall involves Ubio Labs power banks, sold in either a pack of one or a pack of two. The recalled power banks are black and have the model number PWB1071 printed on the back. The Costco item number is printed on the package. The item number for the single pack is 1314518, and the item number for the two-pack is 1265470.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Ubio Labs power banks · About 350,000 units

Photos from the recall notice

Recalled power banks in dual pack
Recalled power banks in dual pack
Recalled power banks in single pack
Recalled power banks in single pack
Back of recalled power banks showing model number PWB1071
Back of recalled power banks showing model number PWB1071

Where it was sold

Companies named in the notice: Costco stores nationwide and online at www.costco.com from March 2019 through December 2020 for the 1-pack for about $32 and from September 2018 through December 2020 for the 2-pack for about $40.; Ubio Labs, Inc., of Mercer Island, Washington (ceased operations); Costco Wholesale Corp., of Issaquah, Washington.

Injuries or incidents reported

Costco has received three reports of fire, including one report of fire on a commercial flight resulting in four reports of smoke inhalation and one report of a minor burn injury to passengers.

Consumer contact

Costco at 800-774-2678 from 8 a.m. to 5 p.m. PT Monday through Friday and 8 a.m. to 7 p.m. PT Saturday through Sunday, by live chat at https://customerservice.costco.com/ from 5 a.m. to 8 p.m. PT Monday through Friday and 6 a.m. to 6 p.m. PT Saturday through Sunday, or online at https://www.costco.com/recalls.html or www.costco.com and click on Recalls & Product Notices at the bottom of the page for more information.

Recall history and context

Costco appears in 2 CPSC recalls on record.

Since 2019 CPSC has recorded 109 recalls in the power banks, chargers and batteries category, 20 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Ubio Labs power banks (About 350,000 units). This recall involves Ubio Labs power banks, sold in either a pack of one or a pack of two.

Why was it recalled?

CPSC lists the reason as: Fire Hazard; Caught Fire on Commercial Flight (Recall Alert).

What should I do if I own one?

Consumers should immediately stop using the recalled power banks and contact Costco for a full refund. Ubio Labs is no longer in operation. Costco has contacted all known purchasers directly.

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on August 17, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.