Recall Radar

GAF Energy Recalls Timberline Solar Energy Shingles Due to Fire Hazard (Recall Alert)

Recall 23-777 · July 27, 2023 · GAF Energy

What to doGAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly by phone to schedule the repair and replacement of the recalled jumper modules and affected electrical components. If consumers have not been contacted by GAF Energy, they should contact their installers to determine if their solar energy shingles' components are recalled.

Read the official CPSC notice

Recall at a glance

Recall number
23-777 (CPSC)
Recall date
July 27, 2023
Brand
GAF Energy
Category
Other consumer products
Products
Timberline Solar Energy Shingles
Hazard
Fire Hazard (Recall Alert)
Hazard type
Fire and burn
Remedy
Repair
Units
About 2,100
Made in
United States
Last updated by CPSC
July 27, 2023

What was recalled

This recall involves TLS-1 jumper modules and TLS-1 energy shingles that were installed as part of a residential solar energy system. The energy shingles are roof mounted and measure about 64 inches by 17 inches by 1 inch. They weigh about 10 pounds.

Is my product affected?

Compare your product with the details below, including model numbers where listed.

  • Timberline Solar Energy Shingles · About 2,100 units

Photos from the recall notice

Where it was sold

Companies named in the notice: GAF direct sales to and through installing contractors in select states from November 2021 through April 2023. The recalled shingles were sold as part of solar systems that range in price from $40,000 to $100,000.; GAF Energy LLC, of San Jose, California.

Injuries or incidents reported

The firm has received one report of fire and five reports of thermal incidents resulting in property damage, including damage to the roof deck. No injuries have been reported.

Consumer contact

GAF Energy toll-free at 888-838-5567 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at https://www.gaf.energy/important-safety-message/ or https://www.gaf.energy/ and click on "Recall" for more information.

Recall history and context

Since 2019 CPSC has recorded 399 recalls in the other consumer products category, 68 recalls of them in the past 12 months.

Frequently asked questions

What was recalled?

Timberline Solar Energy Shingles (About 2,100 units). This recall involves TLS-1 jumper modules and TLS-1 energy shingles that were installed as part of a residential solar energy system.

Why was it recalled?

CPSC lists the reason as: Fire Hazard (Recall Alert).

What should I do if I own one?

GAF Energy will replace all jumper modules and check the electrical components of each solar shingle for defects, and repair free of charge. GAF Energy has been remotely shutting off impacted systems until the remediation is complete and consumers will be compensated for monetary losses due to the loss of solar energy generation during that time. GAF Energy is contacting known owners of the energy shingles directly…

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Source: U.S. Consumer Product Safety Commission recall data, shown as published and last updated by CPSC on July 27, 2023. Details can change; the official notice is the authority. If your product may be recalled, stop and read the notice before deciding what to do. Terms and disclaimer.